I have been on eBay for 20 years, and I am not going to make the threat that I am not going to sell here. It is out of control though, and I don't know if CEOs have changed. Don't know the chain of command and don't care. I have always jumped the hoops and followed all of their policies, but now it is a buyer's free for all. When I get a return, now 10 times per year, originally once every 3-5 years. When I have fallen into the trap of a criminal buyer, I do try to state my case. Five years ago eBay agents DID read the information and sided with me on more than one occasion. I have found out now, there is no reading by anyone at eBay. It is automatic. The seller wins, you lose. This year I have lost over $1,000 because of this new policy.
Even worse, what I did not realize, was that I went from Top Rated Plus to Below Standard. I thought, so what? I will not get the 10 percent discount, that used to be 20 percent.
Oh, there is so much more eBay chooses to punish you with. Here it is in case you don't know. The $100 coverage for insurance for USPS changes to $50, no more global shipping allowed, you come up in the search, dead last. If there are 40 items on like yours, you are not getting seen. And worst of all the new 30 cent per item plus 13 percent taken away from sellers including the shipping you pay (never understood that!) includes another 6 percent, with a note that says, you are below standard. So basically you are paying almost 20 percent for every sale. To add insult to injury, I changed back to Top Rated on October 20. They are continuing to charge the below average fee until November 1. I am just supposed to understand that that is their "billing cycle."
I don't spend much time on these boards, but really wanted to let sellers know that you must take all returns with a smile, thank them, and of course, you can report the buyer, PLEASE, that is just to make you feel better. Nothing ever happens to these scammers. Is it costing eBay anything? No, so let them do to the sellers as they please, there will always be other suckers willing to sell on eBay, just like me. Just smile and say thank you eBay for running the prices of collectibles into the ground for the last ten years. Thank you, eBay Master, I will continue to follow!
