Being charged for using features I didn't select! Can I see all listings with these?

[voguevintage]

So every once and awhile I'll go through my Recent activity selection under "Payments" in my eBay to make sure everything looks kosher since, frankly, I don't trust eBay. This is where you can see the money that comes in and the money eBay takes out (for fees, shipping labels you buy with your pending funds, etc).

A couple weeks back I noticed, like a lot of people, eBay missed a payout and I would have never know if I didn't do this audit.

And today I noticed something disturbing. I noticed a lot of small charges for listing upgrades on various listings that I definitely DID NOT want or select. They included things like subtitle, gallery plus and bold title. I NEVER use these three features. I think they're a huge waste of money. Yet there I was being charged for them. I clicked the listing, went to revise and sure enough the option was selected for each one.

Although, it took me awhile to find where it was selected because of this new listing tool we're being forced to use and that's what I think could be causing the issue. I have selected several of my listings at random to see if this is more widespread but so far haven't found anymore instances of this, but I am concerned.

Does anyone know anyway to see just the listings with these sorts of listing "upgrades" added?

Thanks for your help and I advise everyone to keep an eye on your listings

[downunder-61]

Do you ever list using 'Sell Similar' - if you do you are basically importing the previous seller's upgrades/features they may have used, so always double check once the listing is ready to submit.

[stephenmorgan]

Not sure if it show you what you need to see, but have you tried the Bulk Editing Tool? Certain data is listed in column format so it is easy go thru listed items and make certain changes without opening each listing.

[bauble-babes]

Four months ago, I was also charged for Gallery Plus (which I never use) on 2 listings. Now both of these had been on for quite some time with no GP and then suddenly they have it...very odd. If I didn't change the setting, how was it suddenly altered???

I was refunded, but got to thinking how much $ ebay would make if this happened to millions of sellers, most of whom never catch the error - that's a lot of dough!

[chevymontecarlo88]

Do you ever list using 'Sell Similar' - if you do you are basically importing the previous seller's upgrades/features they may have used, so always double check once the listing is ready to submit.

This is so true.  It happened to me with Bold Listing add on. When i selected "SELL SIMILIAR", it would keep the details of the listing selected. (Including bold listings, product details ect. ) There was a feature that would show you the fees if any or if it was a free listing but when i was using my phone app, there was a buffered timeframe that i would have to wait to see if there were fees. If i was listing quickly i would not see the fees and it would add them without me knowing. (seeing) Also if i let the listing expire and relist, i would be charged for the fees yet again. 

The other issue with sell similar or even using a sku number for listing is that the details may be incorrect. Most of the time they are small details like year or manufactured country but this opens up an opportunity for buyers to return not as described. 

Sell similar features does save some time but you have to really check the listing details and if you are using the app, wait until you see if there are any fees. 

[pennysdream]

Hi, 

Sometimes you can find what you are looking for in the filters in the Sellers hub listings page.  

I also notice some anomalies. I was able to move the items to auction, so that I can make them go away. 

My two cents

Penny

[voguevintage]

So I always double check none of the upgrades are highlighted when I do sell similar. I think what might have happened is that the new listing format buries these listing upgrades under sub menus you have to open to see they're selected and maybe I missed them because it's only a recent problem. Like to do gallery plus or bold the option just isn't out in the open, you have to click to get to it so unless you do that you may never see it.

That said, the one listing where I was charged for a subtitle did not have a subtitle in it at all when I clicked to revise it, so that doesn't make sense.

I couldn't find a good way to sort by listing upgrades, even with bulk editor, so I just spent the day combing through listings and so far I've noticed no more anomalies. Keep in mind all of the ones I saw have literally been from the last three days with none before it. The only exception seems to be for that subtitle one because that was an old listing renewing, but again, there was no subtitle during the edit.

[data_and_technology]

Yikes, you're scaring me with this stuff. 
My troubles arent anywhere near yours yet, but for the life
of me, I CAN NOT figure out how to turn off Bold Title listing.
It's charging me $2 for a Bold title that I don't want, and be-
cause of this new awful listing format, I can't find any place
to turn off the Bold Title.  Not on the app and not on the website.
EBAY IS AWFUL