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Backslashes not showing up in search results

The backslash "\" character is being removed in search titles which is messing up keywords.

 

I use NM\M to describe item conditions.  However, when I search for ITEMNAME NM my auctions do not appear in search results. When I search for ITEMNAME NM\M my auction appears with NMM in the title. This issue causes the keyword "NM" to not display in search results. Other sellers are using NM/M, NM-M, etc. and these are correctly being picked up in search results and displaying. 

 

I telephoned eBay about this issue and had it verified by the person on the phone. However, I doubt that anything will be done.

Message 1 of 14
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13 REPLIES 13

Backslashes not showing up in search results

not sure who would be searching with a back slash, but it has been suggested in other posts that "special characters" in a title are not recommended by eBay.

Message 2 of 14
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Backslashes not showing up in search results

You shouldn't be using any special characters in search - my understanding is it lowers you.

 

That said, use a forward slash (/) instead of a back slash (\). Back slash shows in your title on the listing, but not in the search results.  Change it if it means that much.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 3 of 14
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Backslashes not showing up in search results

Thanks for your reply.

I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.

This, "Change it if it means that much." made me laugh out loud. Thank you.

I posted this message because this bug doesn't show up as a known issue.
Message 4 of 14
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Backslashes not showing up in search results


@widgetdealer wrote:

I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.

What are you searching for in New Mexico? Why not just spell it out in a search?

Message 5 of 14
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Backslashes not showing up in search results


@widgetdealer wrote: 
I use NM\M to describe item conditions.  However, when I search for ITEMNAME NM my auctions do not appear in search results. When I search for ITEMNAME NM\M my auction appears with NMM in the title. This issue causes the keyword "NM" to not display in search results. Other sellers are using NM/M, NM-M, etc. and these are correctly being picked up in search results and displaying.

Right. So why are you using backslashes instead of forward slashes? 

 

One possible reason for the backslashes to be disappearing on you is that the backslash is often used as an "escape character" in computer coding, especially for text strings, signifying that the letter following the backslash should be interpreted as a machine command and not just a regular letter in text.

 

For example, a backslash followed by an "n" ("\n") in many coding languages is used to represent a newline character, so that text following it should start a new line, not continue on the current one. In cases where you need to actually print the backslash as a character in text, you usually need to put two in a row ("\\").

 

So anyway, getting back to the main point, you have now verified that using a backslash in text may cause it to disappear, plus it's apparently not used as a separator (the forward slash is used as a separator), and people are not going to be searching on that anyway, so I would just leave it out, and go with the forward slash instead.

Message 6 of 14
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Backslashes not showing up in search results


@atikovi wrote:

@widgetdealer wrote:

I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.

What are you searching for in New Mexico? Why not just spell it out in a search?


I read that as Near Mint/Mint

Message 7 of 14
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Backslashes not showing up in search results

No one is searching "NM/M" or / so I adivse you to stop wasting important keyword space on stuff that doesn't help searches.

Message 8 of 14
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Backslashes not showing up in search results


@flyinhawaiiangirl wrote:

@atikovi wrote:

@widgetdealer wrote:

I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.

What are you searching for in New Mexico? Why not just spell it out in a search?


I read that as Near Mint/Mint


OK but why is OP complaining about something so obscure. Never would have imagined that was something to search on.

Message 9 of 14
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Backslashes not showing up in search results


@robot-hands wrote:

No one is searching "NM/M" or / so I adivse you to stop wasting important keyword space on stuff that doesn't help searches.


While someone may not be searching for NM/M, that doesn't mean it won't help if the search returns are many.  If space allows, and I think it's relevant, I'll put a condition into the title to let potential buyers know before they even click on it.   I'll do it good or bad.  

I'd lose the FREE TRACKING though and would type out Near Mint instead

Message 10 of 14
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Backslashes not showing up in search results

Resellers who like to shop for product on ebay will now search using backslash in quotes because they will find all those listings nobody else sees....

Message 11 of 14
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Backslashes not showing up in search results


@lintbrush* wrote:

@robot-hands wrote:

No one is searching "NM/M" or / so I adivse you to stop wasting important keyword space on stuff that doesn't help searches.


While someone may not be searching for NM/M, that doesn't mean it won't help if the search returns are many.  If space allows, and I think it's relevant, I'll put a condition into the title to let potential buyers know before they even click on it.   I'll do it good or bad.  

I'd lose the FREE TRACKING though and would type out Near Mint instead


Absolutely. 

 

"FreeTracking" is throwing away 13 character spaces that near mint can replace in 9.

 

 

Message 12 of 14
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Backslashes not showing up in search results

To the original OP- same with FAST SHIPPING, your buyer will know you've provided tracking, and if you ship it fast, they will receive it fast. I ALWAYS mention how long it took to receive something in feedback. If it only takes 2-4 days, I'm letting all your future buyers know you SHIP FAST!
Message 13 of 14
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Backslashes not showing up in search results


@ersatz_sobriquet wrote:

Resellers who like to shop for product on ebay will now search using backslash in quotes because they will find all those listings nobody else sees....


Search for "/" and let us know how many results you get.

 

grin

Message 14 of 14
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