11-01-2018 03:56 PM
The backslash "\" character is being removed in search titles which is messing up keywords.
I use NM\M to describe item conditions. However, when I search for ITEMNAME NM my auctions do not appear in search results. When I search for ITEMNAME NM\M my auction appears with NMM in the title. This issue causes the keyword "NM" to not display in search results. Other sellers are using NM/M, NM-M, etc. and these are correctly being picked up in search results and displaying.
I telephoned eBay about this issue and had it verified by the person on the phone. However, I doubt that anything will be done.
11-01-2018 04:04 PM
not sure who would be searching with a back slash, but it has been suggested in other posts that "special characters" in a title are not recommended by eBay.
11-01-2018 04:05 PM
You shouldn't be using any special characters in search - my understanding is it lowers you.
That said, use a forward slash (/) instead of a back slash (\). Back slash shows in your title on the listing, but not in the search results. Change it if it means that much.
11-01-2018 04:20 PM
11-01-2018 05:57 PM
@widgetdealer wrote:
I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.
What are you searching for in New Mexico? Why not just spell it out in a search?
11-01-2018 06:11 PM - edited 11-01-2018 06:12 PM
@widgetdealer wrote:
I use NM\M to describe item conditions. However, when I search for ITEMNAME NM my auctions do not appear in search results. When I search for ITEMNAME NM\M my auction appears with NMM in the title. This issue causes the keyword "NM" to not display in search results. Other sellers are using NM/M, NM-M, etc. and these are correctly being picked up in search results and displaying.
Right. So why are you using backslashes instead of forward slashes?
One possible reason for the backslashes to be disappearing on you is that the backslash is often used as an "escape character" in computer coding, especially for text strings, signifying that the letter following the backslash should be interpreted as a machine command and not just a regular letter in text.
For example, a backslash followed by an "n" ("\n") in many coding languages is used to represent a newline character, so that text following it should start a new line, not continue on the current one. In cases where you need to actually print the backslash as a character in text, you usually need to put two in a row ("\\").
So anyway, getting back to the main point, you have now verified that using a backslash in text may cause it to disappear, plus it's apparently not used as a separator (the forward slash is used as a separator), and people are not going to be searching on that anyway, so I would just leave it out, and go with the forward slash instead.
11-01-2018 09:36 PM
@atikovi wrote:
@widgetdealer wrote:
I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.What are you searching for in New Mexico? Why not just spell it out in a search?
I read that as Near Mint/Mint
11-02-2018 04:54 AM
No one is searching "NM/M" or / so I adivse you to stop wasting important keyword space on stuff that doesn't help searches.
11-02-2018 04:56 AM
@flyinhawaiiangirl wrote:
@atikovi wrote:
@widgetdealer wrote:
I'm not searching with a backslash. The search is for "NM" which doesn't get picked up because eBay drops the backslash "\" from the title turning NM\M into the keyword "NMM" from the search result listings.What are you searching for in New Mexico? Why not just spell it out in a search?
I read that as Near Mint/Mint
OK but why is OP complaining about something so obscure. Never would have imagined that was something to search on.
11-02-2018 05:50 AM
@robot-hands wrote:No one is searching "NM/M" or / so I adivse you to stop wasting important keyword space on stuff that doesn't help searches.
While someone may not be searching for NM/M, that doesn't mean it won't help if the search returns are many. If space allows, and I think it's relevant, I'll put a condition into the title to let potential buyers know before they even click on it. I'll do it good or bad.
I'd lose the FREE TRACKING though and would type out Near Mint instead
11-02-2018 06:05 AM
Resellers who like to shop for product on ebay will now search using backslash in quotes because they will find all those listings nobody else sees....
11-02-2018 07:09 AM
@lintbrush* wrote:
@robot-hands wrote:No one is searching "NM/M" or / so I adivse you to stop wasting important keyword space on stuff that doesn't help searches.
While someone may not be searching for NM/M, that doesn't mean it won't help if the search returns are many. If space allows, and I think it's relevant, I'll put a condition into the title to let potential buyers know before they even click on it. I'll do it good or bad.
I'd lose the FREE TRACKING though and would type out Near Mint instead
Absolutely.
"FreeTracking" is throwing away 13 character spaces that near mint can replace in 9.
11-02-2018 02:07 PM - edited 11-02-2018 02:07 PM
11-02-2018 02:52 PM - edited 11-02-2018 02:53 PM
@ersatz_sobriquet wrote:Resellers who like to shop for product on ebay will now search using backslash in quotes because they will find all those listings nobody else sees....
Search for "/" and let us know how many results you get.