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Authenticity Guarantee

I need to speak to a real eBay employee, not a computer. Does someone have a phone number and or email?  

Message 1 of 7
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Authenticity Guarantee

There are no phone numbers or emails. Anything you find will be a scam as far as phone numbers.

 

https://www.ebay.com/help/contact_us?id=4002&st=10

 

Or use Social Media.

https://www.facebook.com/eBayForBusiness

Message button in upper right on landing page.

 

https://twitter.com/askebay?lang=en

 

 

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Message 2 of 7
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Authenticity Guarantee

‭+1 (866) 540-3229‬

 

you have to be creative when answering the computer it will try to text you I called 3 x and then to my surprise ebay called me back.  I kept saying I need customer service or need to speak to a team member 

Message 3 of 7
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Authenticity Guarantee


@k-f wrote:

‭+1 (866) 540-3229‬

 

you have to be creative when answering the computer it will try to text you I called 3 x and then to my surprise ebay called me back.  I kept saying I need customer service or need to speak to a team member 


Call that number if you want to have your eBay (and probably other) accounts hacked.

 

It has been well over two years, nearly three, since it was possible to telephone eBay directly.  Every number found on the web will take you directly to a scammer these days.

 

Here's a thread from about a year ago from someone who used that very number you recommend and had his account hacked and his money stolen:

https://community.ebay.com/t5/Ask-a-Mentor/1-866-540-3229-said-they-were-ebay-customer-service-they-...

 

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Message 4 of 7
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Authenticity Guarantee

There is no number. I've had good luck starting with a message on the eBay facebook page. Good luck.

Message 5 of 7
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Authenticity Guarantee

I think that number may be legit. I just contacted an agent today thru the help call back and complained about the run around to speak to someone. She said to call that number to avoid the run around.

Message 6 of 7
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Authenticity Guarantee


@johnjefprks wrote:

I think that number may be legit. I just contacted an agent today thru the help call back and complained about the run around to speak to someone. She said to call that number to avoid the run around.


 

And I say she found that number on the web, and gave it to you to get you off the phone.  If you try it, let us all know how it goes.

 

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