Auction Winner Not Paying

[jack12431]

Hello,

Im semi-new to selling. My accound is about 2 years old but over that time ive only sold 5-6 items and only recieved posative reviews. In all my experiences so far people always pay within 24hours.

1 week ago i sold a $40 item and never heard from the winner. I sent invoices and messages and heard nothing till I threatened to file a case against them for not paying, then they responded right away. But, since then theve just asked a bunch more questions about the item as if they are deciding if they want it or not. Its now been over a week without the payment and frankly im angry because they sniped the bid last minute by paying $1 more then someone else who wanted it. What should I go about doing? 

[pburn]

You may file an Unpaid Item case. Here's a link to the information explaining how and when to file. Be sure you follow the procedures to the letter in order to protect your position.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items?id=4137

There are many threads on the discussion board concerning this very situation. Here's one I thought was pretty helpful, but you can search for others that may also contain reliable advice.

https://community.ebay.com/t5/Payments/Do-I-have-to-open-an-unpaid-item-case-on-a-buyer-who-hasn-t-p...

[jack12431]

That other post was super helpful. Thank you!

[ed8108]

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@jack12431 wrote:

 In all my experiences so far people always pay within 24hour I sent invoices and messages and heard nothing till I threatened to file a case against them for not paying, then they responded right away. But, since then theve just asked a bunch more questions about the item as if they are deciding if they want it or not. 

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 Hope buyer doesn't pay & then decide to file a SNAD

[no-plain-white-envelopes]

Just open the case dont tell them jack !

[turquoisetulips]

 Its now been over a week without the payment and frankly im angry because they sniped the bid last minute by paying $1 more then someone else who wanted it. What should I go about doing? jack12431 - op - unquote -----------------------------------------------------------

I had this happen before as well and I was pretty upset with the outcome . A buyer kept bidding on several of my auctions . Everytime someone else bid she would raise her bid  . This went on for about two weeks because every time I added a new listing she would bid on it  . At the end of the last auction  she had won a total of  138 of my items  . I sent her an invoice for over 800 dollars  but she never paid  it , instead I kept getting excuses until she just stopped communicating altogether  . I was angry because not only did she cost me  all those sales  she also caused a lot of confusion  with  my sellers fees . E bay thought I had been paid on all those sales  and were charging me for them. It was a nightmare . I'd suggest you call e bay and report this buyer . They are only allowed so many non payments before they get suspended . Sorry this happened   grrrr  . Tulips