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Are there any problems with promoting auctions?

I'm thinking about promoting a couple auctions to see how it goes. However, I remember awhile ago someone did a post and they said something like when they did the promotion, they noticed that they were being charged for things they did not promote.  Does anyone know if it's possible this could happen if I try it? Has anyone experienced any problems doing this?  I'm not sure if the person mentioned if they did buy it now items or auction items.

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Are there any problems with promoting auctions?

Thank you for clarifying. So what I would suggest is definitely give Promoted Listings Express a try, and since you do only auctions you'll be able to pick and choose which ones to experiment with.  As for the promotion being charged for unintended (other) auctions, either that person misunderstood something or you misunderstood them. Thing is, unlike the promotion features for BIN items, PLS is charged IMMEDIATELY, as soon as you hit 'list' on the item.  So you will see that $1.49 or $2.99 or whatever right on your Payments page, or your debit card online account page, if you used your card to pay.  You would also be able to see if there were more of these charges then there should be, but I really think that was a misunderstanding.  

Now, as for why I recommend trying it, I DEFINITELY see results from using it.  Higher view counts, higher watcher counts, and yes higher bid amounts.  However, it is still technically possible for an item not to sell at all, in fact I just had that happen a couple days ago, when an item closed with no bids, so I paid that promotion fee for nothing.  Looking back I think it was because it was a really obscure item (part of an old Victorian lamp).  In fact it's so obscure, that anyone searching for it would not have many listings to scroll through to find it, therefore it doesn't NEED promoting (as in getting an edge in competition), but what it needs is someone looking for it, and that simply didn't happen in those 7 days.  So now I have it relisted as a BIN, at what I think is a fair but profitable price. 

What I'm saying is, PLS isn't for every item.  I don't think auctioning is for every item either but that's another topic and I respect your judgement.  Just considering you definitely will be charged the fee whether the item sells or not, I would definitely not recommend going in and doing it to all your listings.  Just start with ones that are: 1. A popular category, and 2. A fairly-or-very saturated category.  With those two criteria applied, I can just about guarantee you will see very pleasing results. 

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Message 6 of 14
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Are there any problems with promoting auctions?

For Auction listings you need to use Promoted Listings EXPRESS.

 

It is different than the type of promotion "somebody" was posting about.

 

Express is a fixed fee payable at time of listing, you pay regardless if you have a sale and the fee is based on the listing price rather than the selling price (might work well for you).

 

https://www.ebay.com/help/selling/listings/promoted-listings-overview/promoted-listings-express?id=5...

 

 

Paranoia strikes deep
Into your life it will creep
Message 2 of 14
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Are there any problems with promoting auctions?

You'll have to explain what you mean about some sellers "being charged for things they did not promote" --you mean other item listings of theirs?  Or, what kind of "things"?  

Also just to be clear, when you say 'auctions' do you literally mean "auction-style" listings (like where people can bid over a period of days), or all LISTINGS (including Buy It Now listings)?  I can offer a pretty clear answer to your question if you do mean strictly auctions (using Promoted Listings Express), but I don't want to tell you a bunch of stuff that doesn't pertain.  For some reason a surprising number of people refer to all listings as "auctions" so I want to be sure what you mean. 

Message 3 of 14
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Are there any problems with promoting auctions?

@gurlcat 

 

@mozartbach1971is classic old school eBay, all auctions all the time and almost always a very low starting price.

 

His model works, works well and has remained essentially unchanged for 20+ years.

 

 

Paranoia strikes deep
Into your life it will creep
Message 4 of 14
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Are there any problems with promoting auctions?

You'll have to explain what you mean about some sellers "being charged for things they did not promote" --you mean other item listings of theirs?  Or, what kind of "things"?  

Also just to be clear, when you say 'auctions' do you literally mean "auction-style" listings (like where people can bid over a period of days), or all LISTINGS (including Buy It Now listings)?  I can offer a pretty clear answer to your question if you do mean strictly auctions (using Promoted Listings Express), but I don't want to tell you a bunch of stuff that doesn't pertain.  For some reason a surprising number of people refer to all listings as "auctions" so I want to be sure what you mean. 

 

 

I only list auctions.  I remember someone made a post awhile ago and they said something like they were being charged the promotional fee for items they did not request to be promoted. I don't remember which Ebay member posted this.  I just want to make sure this doesn't happen when I try it.

Message 5 of 14
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Are there any problems with promoting auctions?

Thank you for clarifying. So what I would suggest is definitely give Promoted Listings Express a try, and since you do only auctions you'll be able to pick and choose which ones to experiment with.  As for the promotion being charged for unintended (other) auctions, either that person misunderstood something or you misunderstood them. Thing is, unlike the promotion features for BIN items, PLS is charged IMMEDIATELY, as soon as you hit 'list' on the item.  So you will see that $1.49 or $2.99 or whatever right on your Payments page, or your debit card online account page, if you used your card to pay.  You would also be able to see if there were more of these charges then there should be, but I really think that was a misunderstanding.  

Now, as for why I recommend trying it, I DEFINITELY see results from using it.  Higher view counts, higher watcher counts, and yes higher bid amounts.  However, it is still technically possible for an item not to sell at all, in fact I just had that happen a couple days ago, when an item closed with no bids, so I paid that promotion fee for nothing.  Looking back I think it was because it was a really obscure item (part of an old Victorian lamp).  In fact it's so obscure, that anyone searching for it would not have many listings to scroll through to find it, therefore it doesn't NEED promoting (as in getting an edge in competition), but what it needs is someone looking for it, and that simply didn't happen in those 7 days.  So now I have it relisted as a BIN, at what I think is a fair but profitable price. 

What I'm saying is, PLS isn't for every item.  I don't think auctioning is for every item either but that's another topic and I respect your judgement.  Just considering you definitely will be charged the fee whether the item sells or not, I would definitely not recommend going in and doing it to all your listings.  Just start with ones that are: 1. A popular category, and 2. A fairly-or-very saturated category.  With those two criteria applied, I can just about guarantee you will see very pleasing results. 

Message 6 of 14
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Are there any problems with promoting auctions?

Thanks. I went ahead and promoted about four items. I'll see how it goes.

Message 7 of 14
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Are there any problems with promoting auctions?

4 listings is a great sample trial.  If you have time and remember, I hope you'll come back after those auctions close and let us know if the promotion seemed to help.  One thing you can already do to check if those items are getting more "eyes" is to search for items very similar to them (ones being sold by other people) go to their listings, then scroll down and see if yours are being shown in those thumbnails of sponsored suggestions.  

Also one little note about that last reply I made to you: I accidentally abbreviated the promotion to 'PLS' but that would be Promoted Listings Standard (for BIN items).  I should have said 'PLE' Promoted Listings Express (strictly for auctions).  Apologies if that created any confusion.  


Message 8 of 14
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Are there any problems with promoting auctions?

4 listings is a great sample trial.  If you have time and remember, I hope you'll come back after those auctions close and let us know if the promotion seemed to help.  One thing you can already do to check if those items are getting more "eyes" is to search for items very similar to them (ones being sold by other people) go to their listings, then scroll down and see if yours are being shown in those thumbnails of sponsored suggestions.  

Also one little note about that last reply I made to you: I accidentally abbreviated the promotion to 'PLS' but that would be Promoted Listings Standard (for BIN items).  I should have said 'PLE' Promoted Listings Express (strictly for auctions).  Apologies if that created any confusion.  

 

OK I'll see how it goes, however the items are all unique so I don't think I could really compare them to others.  Is there a way to find out where they are currently being promoted?  A specific area on this site?

Message 9 of 14
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Are there any problems with promoting auctions?

I missed the part where you mentioned checking the thumbnails to see if the items are being promoted. I'll go check there.  Thanks.

Message 10 of 14
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Are there any problems with promoting auctions?

I just promoted (2) items for auction in Trading Cards/Collectibles. They are highly sought after items already BUT the caveat is I listed during a very high volume time on a Saturday and want to get traction before the snipers running the two-minute drill. Be back next weekend with the verdict...

Message 11 of 14
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Are there any problems with promoting auctions?

Just a follow up.  The four auctions had sort of a mixed result. 2 did well and 2 not so well. I also promoted four more with similiar results. Of course since most of what I list are unique items, there's no way I can tell whether the good results had anything to do with the promotions. I'm going to keep promoting around the same amount and keep looking over the results.

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Are there any problems with promoting auctions?

Thanks for updating!  I really appreciate it when someone comes back to verify results of advice, even if it was someone else's advice and even if it turned out not to work (lord knows most of us have plenty else to do besides help people who in theory could be our competitors, so at least revealing the results makes it feel worthwhile).  

   Now when you say that 2 items "did well" I assume you mean they sold and bid up to satisfying win amounts.  -That's really the only thing that matters.   A listing could get tons of views and watchers but if it doesn't get a bid or it closes with a disappointing bid, then the promotion might not have been a good investment.  Granted it doesn't mean there wasn't a more-important reason why an auction could go poorly, as you know it could be that the photos weren't good, bidders didn't like the seller's shipping/returns policies, etc. and it could just be that the starting bid was too high.   But the idea is that a well-chosen promotion strategy would override those issues, because the more people taking a look, the more likely at least one will pull the trigger and bid.  

     Right now I have that exact situation with a current auction, where all I hoped for was at least one bid, as I set the starting bid as high as I've gotten for this item before, so I know it's "worth" at least that much, but it's a reeeeally unique item (comic strips that were printed only in one Memphis newspaper).  BUT comic strips are a reeeeeally saturated category, so the chances of someone stumbling on this would be very low without promotion, in fact I would suspect that most comic strip fanatics haven't even heard of this one.  And lo and behold, I have a bidder!  Now if he would get even one competitor that would take this from "satisfactory" to "WOO, it's on now!"  ha.  

     The thing that is really great about PLE is that it is quite cheap, namely when compared to PLS (promotion for Buy It Now).  I paid $1.99 to promote this auction, and that's already done, so whatever the winning bid is, I will get, minus the FVF.  But if I had listed this as a BIN (for $135, same as the starting bid on this auction) and if I had promoted it at the suggested PLS ad rate of 4.6% ..... then I'd have $6.21 taken out of my revenue, plus FVF.  And mind you, 4.6% is one of the lowest suggested ad rates I've seen in a long time; for most categories it is now 6, 7, 8 % (I think it's like 8.2% for vintage necklaces, just crazy).  

       But you get what I mean?  It's cheap, ha.  I think the highest PLE I was quoted was $4.49, can't remember what item that was but I paid the fee and didn't regret it in the end, because that item fetched about $80 more than my highest hopeful estimate, I was so happy.  Now, I haven't figured what all goes into calculating the PLE cost -I'm sure item category is part of it, but I know that the auction duration is.  The longer the auction, the higher the PLE cost, which makes sense because the item gets steady promotion every day to the end.  And I know starting bid does NOT change it, doesn't seem to make a difference. 

     Anyway, sorry for the long reply, don't know how much of this you could have figured out already.  As for which of your items to promote or not promote, it is so dependent on the unique qualities of YOUR inventory, and only you know what your own track history is with them, so you will develop good instincts for this, I'm sure.  But just remember the surest bet is to promote items that are the most valuable/popular (individually) but fall within a category that is very saturated overall.  Then your highly desirable item won't just be lost in a huge crowd of search results for the general category.      

Message 13 of 14
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Are there any problems with promoting auctions?

1. You win Best Store Name On Ebay, lol.  Well I love it anyway.  
2. Yes please do come back and tell us if you think you got your money's worth.  It sounds like you made the choice based on the most important criteria.  You probably already have some idea if it's working, based on views/watchers.  
3. Nothing wrong with sniping and when there are 2 or more of them the final-seconds notification noises are soooo musical, lol.  The thing with promoting an auction is, they're seeing the listing DAYS BEFORE closing, and are surely among your watchers.  Gathering like vultures.  Vultures with bank accounts, writhing with anticipation, raising their sniper bot bids with the more other watchers they see accumulating.  MUAH AH AH AH AH AHHHHH!!!! 😎 😆

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