cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Anyone else noticing an odd uptick in return requests lately?

Fellow Ebay sellers, 

 

Are you seeing an odd uptick in return requests lately? I've been alarmed at how many it has been lately. It used to be maybe 1 in every 80 car parts I sold. Now it seems like 1 in every 4. I have not changed how I do business and still package things very well. 

 

It can be from something allegedly arriving damaged to a fully tested item supposedly not working. I understand the law of averages and maybe it's just all at once, but it's odd and wanted to see if other sellers are seeing similar trends. I believe in creating a great experience for buyers and go out of my way to list any item flaws and package things well. I just have to wonder if there are any external economic factors at work here that could be causing this uptick in returns, but I also try to look back at myself and ensure I am doing everything right, which I believe I am. 

 

I sell car parts and seem to get the most return requests with the $130-$150 items I sell. 

Message 1 of 3
latest reply
2 REPLIES 2

Anyone else noticing an odd uptick in return requests lately?

The auto parts category is notorious for waves of returns. 

 

Hang in there!!

Message 2 of 3
latest reply

Anyone else noticing an odd uptick in return requests lately?

Definitely will. I try to shy away from the items that some buyers may attempt the "parts cannon" method with hoping your item fixes their problem without properly diagnosing things. 

 

I think enough volume will level things out. It just seemed like all at once I've been getting return requests that I've never gotten before. 

Message 3 of 3
latest reply