Another bad design update if listing tool!? Why?

[siamjane8]

 so now we have a giant empty box that takes up 1/3 of the screen that just says drag and drop files while all our other pics are less than 1"x1" for us to squint at and can hardly see- ESPECIALLY the main photo which just blends in with the rest of them! 

What is the point in even using a computer if the images are even smaller than when viewed on a phone. 

   It's just unfortunate that sellers are stuck with such inexperienced web designers.   Just another change for change's sake. 

Looks like they were trying to combine the photo and video for box into one to simplify... And that is fine BUT- this was a terrible way to do it. And again.... Ebay's classic lack of ability to communicate... Wouldn't it make sense to have the box say "drag and drop your PHOTO and VIDEO FILES here"...... Instead of having users wondering and guessing what happened to the video upload box..... Assuming that videos are no longer supported.

[krazzykats]

I wanted to add to your complaint that the picture editing tool is missing, and I've had to use another non eBay app for all my editing.

It seems it has either been moved, I'm too old, or it's no longer available.

Is it there?

[catjewels9876]

In reply to the editing tool, I've have been able to edit photos on the computer by selecting the photo image I want to edit and a little editing prompt/tool appears on the right top corner of the image. 

[takeascrollshop]

The constant changes are so annoying and bad for business that I don't even want to talk about it. Not just pictures, main screen changes, I can not access my "selling " icon , messenger changed , ... With new CEO Jamie I. , in 2020 , we hoped for  better days, but unfortunately they will always find someone who is worst then the previous one.  As small sellers , they don't give one s... about us. I am keeping my eBay store , but not growing it. Moving to other platforms...Sad.

If one person in management would thing little bit, they would change the ridiculous return policy -4 weeks +2 weeks to ship item (insane) to 3 days as other platforms and I am sure there would be a storm ! People will move back to eBay. But ...nobody cares...:o(

[tsme35]

Stupidest change so far, what purpose does is serve. You can't even drag a photo into the big box and can't see the small pictures. When I sell similar, I have to get my glasses out to make sure I've put in the new photo's.

[fbusoni]

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@krazzykats wrote:

I wanted to add to your complaint that the picture editing tool is missing, and I've had to use another non eBay app for all my editing.

It seems it has either been moved, I'm too old, or it's no longer available.

Is it there?

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Yes, its still there.  Or at least it was as of an few hours ago.

[fbusoni]

The point you raise about the large box is one with which I agree.   

Just another "bright shiny object" to give sellers something other than getting shafted by promoted listings to complain about.

But look at the bright side: the drag and drop actually works (on Chrome, anyway).

PS: I was hoping that the large box would disappear were one to add 24 photos, but no such luck.

[catjewels9876]

Oops.  Edit button is on the top left.  Top right is delete photo.  Sorry for the confusion.

[siamjane8]

This page design had popped up 5 months ago for a week and then disappeared so i was happy that ebay had gotten realistic and negative feedback and trashed the idea.......... but i was wrong- they just probably patched up some glaring glitches and shoved it out again.

   I just wish for once the design teams would have to use ebay's software to do their job!   Im sure they are using industry standard professional programs to do their jibs with....

[siamjane8]

after listing today again- i noticed that if you try to add morethan 24 pictures- the whole listing tool freezes on the "too many pics warning screen".You must close the window and go back to drafts to start again.....

Every unneeded ebay change comes with 14 new glitches.

[wastingtime101]

I've had that photo view for a while. Doesn't make any sense. More bad UX decisions by eBay.

I swear these product developers don't actually use the site.

To @krazzykats : I have trash can in upper right corner to delete. To edit I click anywhere else on the photo - no icon for it. Others reported having to right click. Others reported having to double-click. Hopefully one of those 3 methods will work for you. Ridiculous it's not consistent and that they removed the pencil icon.