Just noticed a strange occurrence after seeing that our Ebay Seller Tracking Report showed 21 orders over the past 90 days where, according to Ebay, no tracking was uploaded.
We are in the habit of adding tracking in Paypal, and in each of these 21 instances, the order required more than 1 box/label, and we had added the multiple tracking numbers, separated by a comma, as per Paypal's direction.....on orders that had multiple box shipments.
These multiple tracking numbers were added in the Paypal transaction record, literally within an hour of the buyer remitting payment.
In every case, Ebay is reporting all 21 instances of this as "No tracking uploaded", resulting in our
Tracking uploaded on time and validated metric being 82.50% instead of 100%
Is this a known issue with tracking not propagating to Ebay from Paypal when there is more than 1 tracking number recorded on the Paypal transaction?
Thanks in Advance!
