After 20+ years at selling on ebay, just wanted to give you a new tidbit when I tried this request to remove feedback. It's clearly automated, because if you read the tips they sent me. They don't pertain to anything I said. My point was, when you have buyers who use negative feedback as their first resource and don't contact a seller with a complaint makes it unfair to the seller. If a buyer doesn't give us an opportunity to make a deal right, then the negative feedback is unwarranted and should be removed and then tell seller in future to try to work it out with buyer first. Ebay is terribly one sided and has been for years. This is among many reasons why I will be leaving the selling business on eBay, while I may use the service form time to time to sell some things I want to get rid of, my days of taking this unwarranted abuse from buyers will be ending. Be blessed! I hope those that continue to run businesses through eBay continue to speak up because the seller has a hard job to please the buyer and make any money at it.