All My listings are stopped with no notifications or anything

[allvinyl2]

I just checked my account from the app mobile and I was chocked when I saw 0 active listings,

I didnt receive any mail or anything, is someone else had this problem

Please I need advise

[wastingtime101]

On what eBay site are you listing - .fr ? It shows your items were shipping from 2 different locations - some from France and some from Morocco.

Log in through the website, not the app, and check both your active and ended listings pages.

This is the US forum. You may need to post on the forum of the site where you list to get better assistance.

[allvinyl2]

Thanks for your answer, I only send from morocco, the item location I put france one time by mistake but i changed it later back, but I did notice when i preview some offers i saw from france, could it be the reason why they stopped them??

[wastingtime101]

If you had problems with the item location policy you would have received a message from eBay. Check your messages folder.

[allvinyl2]

No I didnt receive any message, I check the mails and the message folder every minute

But yesterday I contact them about a request to stop changing the currency of the payments from euro to usd, they didnt reply yet but this is the only thing that i think about

[kensgiftshop]

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@allvinyl2 wrote:

Thanks for your answer, I only send from morocco, the item location I put france one time by mistake but i changed it later back, but I did notice when i preview some offers i saw from france, could it be the reason why they stopped them??

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I seen one listing that said it was located in the US.

[albertabrightalberta]

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@allvinyl2 wrote:

I only send from morocco, the item location I put france one time by mistake but i changed it later

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Of your ended/completed listings, there are 22 that show shipping from Morocco, 5 with shipping from France and 1 with shipping from Ivanhoe, Virginia.

[allvinyl2]

I sometime put offers from ebay.com or ebay.fr but the location is morocco, and I use eBaymag they offer this option to put offers in different ebay websites

Thank you for your help, I sent a message to the costumer service, hopefully I receive a reply by tomorrow

Greetings

[wastingtime101]

You are confusing listing on different websites (using eBay Mag) with item location on your listings. Those are two entirely different things.

If all of your items are shipping from Morocco, then you should never have France or USA as the item location.

Should you list anything else you will need to pay very close attention to the item location field.

[allvinyl2]

I didnt notice this, and probably because I use the option of "sell simillar item" a lot because the items are in the same category I kept puting the wrong location without checking, and I dont even know the US one, I should renew the offers each 2 or 3 months, if this is the reason why the offers were removed, do ou think it can be reactivated?

[wastingtime101 · Accepted solution]

When you use "sell similar" from another seller's listing it will copy over info from that seller's home site. You shouldn't use that option when sellers are in different countries as it's just going to create problems.

I suggest posting on the community forum for the site where you originally listed the items to ask for assistance about why your listings may have been removed. Did you follow any of the advice from my first response above about checking the website for your active and ended listings pages?

[allvinyl2]

Yes I did, The active offers show 0 and the ended offers are 71

[wastingtime101]

OK so you have 71 ended listings. Did you try relisting one of them? Did you check your seller performance and your listing limits?

[allvinyl2]

Yes I tried to relist them and I get this message on top: "Your account is currently limited due to suspicious activity.{e264766-1139141x}", and the payments are stopped too

[wastingtime101]

I had a feeling something like that was going on. In that case eBay would have sent you messages explaining why you're restricted. You need to refer to those messages. Nobody here can help with your account restriction.