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Ads covering up pertinent info on My eBay page

Lately, Google has been placing ads on my main “my eBay” page. And while I realize that internet ads are a way of life and we should all learn to live with it, this particular instance is a bit annoying.

 

The ad is at the top of the page, but it covers up some pertinent information that I sometimes want to be able to read, as well as actual links to other pages that are covered up as well. The ad cannot be moved out of the way. If I open a new page, within two seconds a new ad appears at the top of that page as well.

 

I am using Chrome browser on a desktop Mac running OS 10.11.6

 

Anyone else have this problem? Any solutions?

Message 1 of 36
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35 REPLIES 35

Ads covering up pertinent info on My eBay page

I just did some research on this topic. I see what you are talking about on the My eBay selling page.
There is an X in the upper right corner of the ad, close it.
Also …. this ad invasion was only on the My eBay selling page. I use the Seller Hub and don't have any of those offending ads.
(I'm using the Seller Hub because I can't get back to the old My eBay summary page)
Message 31 of 36
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Ads covering up pertinent info on My eBay page

tyler@ebay
eBay Staff (Alumni)

@ernesto1956 wrote:

Lately, Google has been placing ads on my main “my eBay” page. And while I realize that internet ads are a way of life and we should all learn to live with it, this particular instance is a bit annoying.

 

The ad is at the top of the page, but it covers up some pertinent information that I sometimes want to be able to read, as well as actual links to other pages that are covered up as well. The ad cannot be moved out of the way. If I open a new page, within two seconds a new ad appears at the top of that page as well.

 

I am using Chrome browser on a desktop Mac running OS 10.11.6

 

Anyone else have this problem? Any solutions?


Hi @ernesto1956 & everyone else who chimed in - thank you for letting me know about what you've been seeing. This isn't what should be happening (as you can imagine). Special thanks to @rlenga for the screenshot!

 

I'll get this reported. 🙂

 

Tyler,
eBay
Message 32 of 36
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Ads covering up pertinent info on My eBay page

So Google won't show my stuff but I have to show Google's stuff.....What the Heck......

Message 33 of 36
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Ads covering up pertinent info on My eBay page

I am having the same problem--started about 3 days ago,  also on a Mac, running OS 10.11.6.   The large ad covers the top of the page, about 1/3 of the page. I can't read my messages, or my listings, or community, or whatever I am trying to access.

Closing the ad doesn't help. It won't close.

Message 34 of 36
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Ads covering up pertinent info on My eBay page

I am also having the same problem with the bloated ad at the top of my Ebay page. It is annoying to quick refresh the page and click the link at the top before the ad takes over and drops its curtain!

Message 35 of 36
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Ads covering up pertinent info on My eBay page

Include me as one also being affected. And Tyler if you could please PM me about a technical issue I have been having since late Thursday 9/19 or Early Friday the day of ALL the other Major tech issues that affected the whole site. I can't RELIST in BULK without being CHARGED 30 cents per listing for a LISTING DESIGNER FEE. This is really aggravating because I have to list SELL SIMILAR one listing at a time to get around this glitch. This has happened in the past and has not been fixed. I have reported this through CS but crickets, I have also not had a BUY IT NOW SALE since this technical issue last Thursday night. There is something wrong here. Please help direct me to someone who can fix this issue ASAP! Thank You in advance

Message 36 of 36
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