eBay

*annie*bananie* · ‎08-23-2022

A buyer purchase three items. I sent an invoice and they paid. Now she has purchased another item and wants to add it to the previous purchase. How do I do that if she has already paid for the first three items? I haven't shipped or made a label yet. She wants combined shipping four all four items. Do I refund the money or cancel the orders. Not sure what to do. Thanks

ajs_coins_and_alchemy · ‎08-23-2022

@ajs_coins_and_alchemy wrote:
@earthdreamer wrote:
How in the world does shipping separate packages save you in insurance costs?....

Here in Australia, each parcel is automatically insured for $100 by our main postal service, so if a combined purchase adds up to $200, you need to pay insurance for the extra $100, but if you split the purchase into two parcels , you are automatically covered for the $200.

Your postal service is different in the US?
Our Priority Mail is insured up to $100. So I understand the concept.

Here is my question. How much would the ADDITIONAL insurance for the $200 package cost, versus how much did you pay for the 2nd parcel's postage?

Here in the U.S., If I wanted to pay extra insurance, it would be $1.48 more for the insurance (from Ebay's insurance Ship Cover), probably $1.50-$2 more through the USPS (our carrier).

The additional package would have cost a minimum $3.50 in the cheapest of parcel rates, but to have an automatically insured package starts at $7-$8 or so.

Either Australia's postage is cheap, or insurance is expensive.

earthdreamer · ‎08-23-2022

Here is my question. How much would the ADDITIONAL insurance for the $200 package cost, versus how much did you pay for the 2nd parcel's postage?

I only saved 2.50 on insurance out of a 9.30 extra postage cost, but my motive wasn't so much to save on insurance as such, it was that I get somewhat nervous combining a whole heap of expensive items (for me) into a single package, so I separate them when feasible and absorb the extra cost and still give the buyer the same shipping discount.