mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Regards,
Have you tried reading through the appropriate policies and see if you can find your own answers?
@debvor wrote:
Sometimes people just make mistakes in listing items or maybe click on the wrong tab or maybe forget to take off international shipping from a listing. Ebay doesn't seem to take any of that into consideration. I had a pair of pistol grips that I accidentally left the international shipping on and the item was taken down. I corrected it and all was well. The next day I had and WWII mortar shell trench art item and thought nothing of it. I found the item removed and my account restricted. No listing for three days. I have listed similar items numerous time with no mishap. I'm guessing that Ebay considered it a live shell casing but I really don't know. It is impossible to get through to Ebay with all the lockdowns happening. I've been on Ebay for almost 20 years and they can't even take that into consideration. They do what a vacuum cleaner does if you know what I mean. Make a couple of honest errors and Ebay comes down on you with no recourse. The thing that really jerks my chains is that I found another item just like the WWII item I had taken down and reported it and put it in my watch list. Guess what? It's still there and in fact Ebay sent me a reminder that it would be closing soon. Unbelievable!!!!!
Hi @debvor, If you can share more details about the item, such as a picture, here then I'll be happy to do what I can to help!
@debvor The "take down" part is probably all automated and monitored by computer (since most eBay employees who can are working from home, so mainframe access I would think is limited). Relisting the item taken down is probably what jump started the computer bots and they sent a bot platoon to your account on a recon mission ... they found a potential violation and called in a bot airstrike just to be safe ...
The fist time I had an item taken down for an alleged Trademark violation I came here and asked about it, I was told by numerous members to never list it again. I took their advice and never did (it was an Invicta watch). The next time it happened was for a Hubley toy cap gun with the orange thing in the end of the barrel ... the item was in compliance with policy but was taken down none the less. So I figure because I had one violation my account would receive more attention then normal so now I am very careful with what I list.
@debvor wrote:One was a mistake and the other was an item that i had listed many many times before and according to the guide lines as I read them should have been OK.
It is unlikely this is due to two Vero violations. Did you get other violations? What did the the violations you received say?
I respect why you are upset and we are just hear trying to help you.
If you really do want help, Brian has offered to help you. I don't know why you would turn that down.
I hope you will reconsider and supply more information so that you can get some help for your current situation.
