7-Day Autopay Program Needs to be Eliminated or Provide an Opt-Out

[goguac-lake]

As a part-time but relatively heavy volume auction seller, the 7-day autopay option really bad.  I travel a lot for work and can only run auctions regularly around that schedule when I am available to ship items.  Giving buyers an option wait 7 days to pay will eliminate about half of the weeks where I could normally run auctions because I have to ship within 24 hours, which I obviously cannot do when I am not home.  I set the four-day payment requirement for a reason.  It seems absurd that eBay would override that specific seller payment requirement for this open-ended shopping opportunity that none of my buyers will be able to use.

[kensgiftshop]

If you don't want buyers to provide a funding source to pay for their auctions, you can turn that option off.

Then buyers would only have 4 days to pay.

[goguac-lake]

Made that change in my selling preferences, thanks for the tip.

[vorpalaprov]

I have all thet turned off, and still I got a buyer with the 7-Day “Autopay” who held up my listing for 5 days and then cancelled when they found something else.   A prime example of Buyers now able to wait to see if a similar item is listed by another seller during their 7 day “Free Parking” waiting period --- that is less than the first purchase (my item) on hold --and Buyer is then free to cancel the first transaction in order to buy the other.    Always amazed that eBay “fixes” things that dont need it, but doesnt' fix the things that do.

[tartdeco]

"If you don't want buyers to provide a funding source to pay for their auctions, you can turn that option off.

Then buyers would only have 4 days to pay."

Unfortunately, that is no longer true.  I have "Require buyers to provide a payment method before they place a bid" unchecked in Buyer Rules, but a buyer just used the 7 day autopay feature anyway.  Now I get to wait 7 days for payment, with no way to opt out as a seller.  eBay has apparently decided to give buyers 7 day layaway without seller consent.

[ebooksdiva]

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@tartdeco wrote:

"If you don't want buyers to provide a funding source to pay for their auctions, you can turn that option off.

Then buyers would only have 4 days to pay."

Unfortunately, that is no longer true.  I have "Require buyers to provide a payment method before they place a bid" unchecked in Buyer Rules, but a buyer just used the 7 day autopay feature anyway.  Now I get to wait 7 days for payment, with no way to opt out as a seller.  eBay has apparently decided to give buyers 7 day layaway without seller consent.

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You may have unchecked that requirement, but in order for it to take effect you need to click save your changes. If you don’t your buyers will continue to have 7 days to pay. 

[ittybitnot]

Made that change in my selling preferences, thanks for the tip.

@goguac-lake 

The settings are not in your selling preferences.  The 7 day auto-pay feature is something that eBay provides SOME buyers, but only for sellers who retain the default "buyer rules" set to yes or on.  Sellers have no choice to control when the new 7-day payment delay will be employed other than to turn of the default settings that eBay provided you.  Then you can set your own time limits to pay once again.  The longest you will have to wait then is 4 days.  Be sure to tell your buyers if you use the "auto assistant".  The preferences are found here: 

https://www.ebay.com/bmgt/buyerrequirements

Buyer Rules:

*Require buyers to provide a payment method before they place a bid.

*Require buyers to provide a payment method before they make an offer.

Click submit or save.

[th_88048]

I was dismayed the first time I saw the 7 day as a buyer because I wasn't buying any more but I was pleased to find that I could just pay it early.  I can imagine how difficult it would make your job as a sell who travels!

[tartdeco]

OF COURSE I saved the changes.  They have been saved that way for quite a long time now. I n addition, the first thing I did when the notice that a buyer used autopay came through was to go in and check the settings to make sure that eBay had not once again unilaterally checked the buyer requirements to require autopay again without my knowledge.  They had not.  The box is still unchecked.  The 7 day autopay feature was used anyway.

[t.ready]

So to opt out of this new “seven days to pay” feature that eBay has started, we only need to uncheck the box for auto pay? Also, what is the “auto assistant”? Thank you! 

[ittybitnot]

we only need to uncheck the box for auto pay?

@t.ready 

The link to the "Buyer Rules" aka "auto-pay settings" was provided to you in message #7.   You need to save the changes as well, that may be at the bottom of the page depending on your view.  

The auto assistant will automatically file an unpaid item cancellation after the amount of days that you set. Be sure to make your terms clear in your listings.    I believe the shortest time is after 4 days.  However, remember with the Buyer Rules turned off, your buyers will be able to in most instances request a total for their multiple auction wins or offers accepted by you once again for a combined shipping price.  You will pay less money to eBay as well since you will not be paying the non-refundable transaction fee for each listing, but rather just ONE for a combined order.   Buyer payment options go back to 'normal' so they can again use Apple Pay, Google Pay, PayPal Credit, PayPal Pay in 4, gift cards, coupons, spendable funds which were all disallowed with the Buyer Rules in place.  

Yes, you previously may have gotten paid faster with the auto-pay feature, but likely got paid less due to all the buyers that detested this and refused to participate in your listings as a result.  

If you do not wish to combine items for one price, the best thing would be to use a fixed price listing (no auctions) and make them all immediate payment required.  You may just get one sale instead of five to the same customer, buy you will get paid fast. 

[rarediecastmusclecars]

Another Greedbay moronic program that protects the deadbeats. They do not tell you the buyer can cancel the autopay right at the seven day waiting period to scam more sellers. Does not matter if you state the payment is due in two days, they have seven to do what ever they please. Another wonderful Greedbay policy. 

[leh1029]

You are exactly right.  I am so sick of their idiotic greed.  They have zero regard for sellers or what sellers' stated terms and conditions of sale are.  

[carlmarxx]

I agree  We sellers should be able to set  the Payment time frame for   buyers  .   I never  needed to  use  IPR for   BIN's unless it was a high priced  collectible .I never  needed eBay butting in with auto-pay  for  actions  or   Make a offer w/IPR  payment required . I know  how  to deal with  problem none paying buyers and use the Tools eBay gave over the years  , I have another ID for selling .