+1 for the CSRs

[monster-deals]

Had a buyer feedback extorting me through messages and even threatened a return because I hadn't given feedback.

Called it it, they told me I was covered.

Buyer opened a return and left a neutral....has a nice long visible habit of it.

Two minutes later on the phone a CSR removes it.

Buyer also picked "changed mind" for the return so they pay $15 shipping two ways for a $5.50 refund. HA!

Thanks for having my back guys.

[tunicaslot]

Most times Ebay CS is wonderful - there have been a few hiccups posted but we're all human and no company doesn't have the occasional mistake.

[castlemagicmemories]

Glad this worked out for you.  I hope you BBLed that id.

They are now on the radar.  That's a good thing.

That was a costly change of mind for them.  Maybe they will change their ways.

[lewisburggold]

Good job guys.  Its the little things sometimes that make us smile.  Best regards

[mcdougle4248]

I am glad that eBay came through for you on this one.  Also, it is nice that you took the time to post something positive about a call with a CSR.