12-05-2017 10:42 AM
Здравствуйте. Я продала сумку б/у , покупатель вчера её оплатил . Я должна её отправить в ближайшие 2 дня , но сегодня пришло сообщение, что мое объявление удалено по подозрению , что сумка является репликой . Я в шоке . Доказывать обратное долго и бессмысленно . Что мне делать с покупателем ?? Отправлять её, или делать возврат средств ???? Как быть в таких случаях ? Посоветуйте пожалуйста ! |
12-05-2017 10:51 AM
Hello. I sold the bag from second hand, the buyer paid it yesterday. I have to send it out within the next 2 days, but today I received a message stating that my ad was removed on suspicion that the bag is a copy. I'm in shock. The proof of the opposite is long and pointless. What should I do with the buyer? Send the bag to the buyer or refund the money? How to be in such cases? Please advise!
12-05-2017 10:52 AM
"Hello. I sold a bag second-hand and the buyer paid yesterday. I have to send it in the next 2 days, but today I received a message that my listing was removed on suspicion that the bag is counterfeit. I'm in shock! Proving the opposite is long and meaningless. What should I do with the buyer? Send it, or issue a refund? How should I handle such a case? Please advise!"
12-05-2017 11:55 AM
Where did you buy it?
Are you 100% positive it is not a fake?