HELP message to eBay
I have developed a customised database for automated uploads to eABay, which I and some 100 other users have been using daily for close on 20 years.
All has worked perfectly up until now.
Suddenly (sometime after May 25th) your API is now rejecting all ADDS and REVISES from this program, and I cannot work out why.
Exact same listing accepted by eBay as a REVISE May 25th, when re-uploaded today 5th July now FAILS.
There must therefore have been a change at your end.
So far as I can ascertain, this is NOT affecting those users of my software in UK and USA, only Australia.
Can you please inspect the following details and advise me urgently what needs to be changed for these ADDS and REVISES to be accepted as before?
I now have around 1000 new items I wish to upload to eBay, and cannot. Some of my Australian colleagues using our software are also unable to upload their new ADDS and REVISES.
Regards and thanks for your help
Guy Weller (Mr Pickwicks Books, Australia)
REVISE ITEM UPLOADED SUCCESSFULLY 25 May 2020 UJpload reference 1006875662
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"Revise","","151166009555","","FixedPriceItem","Mercedes, Tanith, C.E. Lackey, Lee, Murphy WINTER MOON 1st Ed. SC Book","4000","Book Condition: Very Good Condition; Dustjacket: No Dust Jacket","","","171228","","4100555012","","1","","24","","","GTC","","<meta charset=""utf-8""> <meta http-equiv=""X-UA-Compatible"" content=""IE=edge""> <meta name=""viewport"" content=""width=device-width, initial-scale=1""><style type=""text/css""> img {max-width: 100%; height: auto; margin: 10px 0px; border: none; } td {font-size: 0.8em; vertical-align: text-top; } table, th, td {border: none; line-height: 1.1; padding: 0px; } .bz_body {line-height: 1.2; font-family: ""arial""; font-size: 16px; font-weight: normal; margin: 0px; padding: 0px; width: 100%; } .bz_section_header {font-weight: bold; padding-top: 0.625em; } .bz_section_body {font-size: 0.8em; } .bz_author {font-size: 1.1em; } .bz_title {color: blue; font-size: 1.4em; } .bz_desc_short {font-size: 90%; } .bz_scroll {color: blue; font-size: 1.1em; } .bz_td1 {text-align: left; font-weight: bold; width: 100px; } .bz_ship .bz_td1 {text-align: right; width: auto; padding-right: 7px;} .bz_border {border: 1px solid red; } </style> <div class=""bz_body""><div class=""bz_author"">Mercedes, Tanith, C.E. Lackey, Lee, Murphy</div><div class=""bz_title"">Winter Moon</div><div class=""bz_desc_short"">First Edition Softcover luna, 2000 Very Good Condition</div><br><div class=""bz_section_body""><img src=""https://bookzangle.com/images/books/00001/RB10000.jpg"" alt=""""><br><br><br></div><div class=""bz_section_header"">Book Publishing Details</div> <table class=""bz_desc""> <tbody> <tr><td class=""bz_td1"">Author:</td><td>Mercedes, Tanith, C.E. Lackey, Lee, Murphy</td></tr> <tr><td class=""bz_td1"">Full title:</td><td>Winter Moon</td></tr><tr><td class=""bz_td1"">Publisher:</td><td>luna, 2000</td></tr><tr><td class=""bz_td1"">Edition:</td><td>First Edition</td></tr><tr><td class=""bz_td1"">Binding:</td><td>Softcover</td></tr><tr><td class=""bz_td1"">ISBN:</td><td>0733565956</td></tr><tr><td class=""bz_td1"">EAN:</td><td>9780733565953</td></tr><tr><td class=""bz_td1"">Book ID:</td><td>RB10000</td></tr></tbody></table> <div class=""bz_section_header"">Comments & Item Features</div><div class=""bz_section_body"">First Edition. First softcover edition. Category: Fiction. Language: English. ISBN: 0733565956. EAN: 9780733565953. <br><br> <br><br>See our other similar listings in our eBay store: <a href=""http://stores.ebay.com.au/Mr-Pickwicks-Books-and-Antiques"">Mr Pickwick's eBay Store</a><br><br></div><div class=""bz_section_header"">Book Condition Report</div><div class=""bz_section_body"">Book Condition: Very Good Condition. Dust Jacket: No Dust Jacket. Text body is clean, and free from previous owner annotation, underlining and highlighting. Binding is tight, covers and spine fully intact. All edges clean, neat and free of foxing. </div><div class=""bz_section_header"">Size of Item & Shipped Weight</div><div class=""bz_section_body"">Shipped Weight: Under 500 grams. All our sold items are shipped in stout board packing cartons, designed to exact fit the item shape, and we guarantee no damage in transit. </div><div class=""bz_section_header"">Firm Shipping Costs This Item ($AU):</div><table class=""bz_ship""><tbody><tr><td class=""bz_td1"">$6.95</td><td>for <strong>Australia Standard</strong></td></tr><tr><td class=""bz_td1"">$16.95</td><td>for <strong>Australia Express</strong></td></tr><tr><td class=""bz_td1"">$13.95</td><td>for <strong>Asia/NZ</strong></td></tr><tr><td class=""bz_td1"">$13.95</td><td>for <strong>USA/Canada</strong></td></tr><tr><td class=""bz_td1"">$13.95</td><td>for <strong>Europe</strong></td></tr><tr><td class=""bz_td1"">$19.95</td><td>for <strong>Elsewhere</strong></td></tr></tbody></table><div class=""bz_section_header"">Warranty & Guarantee</div><div class=""bz_section_body"">All items fully warrantied and guaranteed by Mr Pickwick as per the description in this listing. Any item which is not in the condition noted in this listing is eligible for return to us for a full refund.</div><div class=""bz_section_header"">When buying multiple items from Mr Pickwick at eBay</div><div class=""bz_section_body"">If you have purchased multiple items from us either at auction or in our store, please do NOT automatically pay the calculated charges per item, but rather contact us post-sale so that we can calculate the actual and much-reduced cost of the combined shipment. If you have purchased an item from us, but are still bidding or wishing to bid on other of our items, please advise us and we will defer settlement on the purchased item(s) for up to ten days maximum so you can see whether your other bid was successful, and thus make similar savings on consolidated shipping of the two or more items. You may, of course, elect to simply pay for each item as purchased with its individual postage/shipping cost, if an item is required immediately. </div><div class=""bz_section_header"">Free collect from our store (7 days)</div><div class=""bz_section_body"">After sale at eBay, items can be collected free of all shipping/packing charges from our store in Katoomba. If choosing this option, message us post sale with estimated pickup date/time, and we will invoice via eBay free of shipping costs.</div><div class=""bz_section_header"">Notes regarding shipping from Mr Pickwick's</div><div class=""bz_section_body"">Nearly all items are shipped Air Mail via Australia Post. Heavy items can be sent cheaper to Europe and the USA by Sea Mail, but this can take 3-4 months for delivery, and is not recommended except for super-heavy items. Prices shown in this listing are firm for all destinations, bar a tiny and exotic few. Some places such as the Virgin Islands require special quotes. Shipping prices quoted include all packaging and handling on shipping, but not insurance. If insurance is requested by the purchaser, extra charges may apply for items over $100 in value.</div><div class=""bz_section_header"">Specific Terms for this Item</div><div class=""bz_section_body"">Standard shipping terms apply - see above for item cost details, or click the eBay Shipping Calculator for this item. Payment by methods other than those stated here are available - contact us if relevant. </div><div class=""bz_section_header"">Keywords this Item & Common Mis-spells</div><div class=""bz_section_body"">BZDB1 Fiction; Winter Moon Mercedes Tanith CE Lackey Lee Murphy </div><br><div class=""bz_section_body""></div></div>","BasicStyle","https://bookzangle.com/images/org/00001/RB10000.jpg","Gallery","2780","1","pickwick@bigpond.net.au",... Specified","","","","","","","1","","1","","","1","1","1","","1","Flat","","2780","AU_Regular","6.95","3.48","1","","AU_Express","16.95","8.48","2","","","","","","","","","","3","AU_AirMailInternational","13.95","6.98","Asia|JP|HK|TW|NZ","1","AU_AirMailInternational","13.95","6.98","Americas|US|CA","2","AU_AirMailInternational","13.95","6.98","Europe|GB|DE|FR","3","AU_AirMailInternational","19.95","9.98","Worldwide","4","Days_30","","Buyer","We accept returns for any item damaged in transit or which is not as described in this listing.","","1","","","","RB10000","1","ReturnsAccepted","Original","","","","Very Good","","English","","","Softcover","","First Edition","2000","luna","0733565956","9780733565953","","","",""
Successful Revise backload from eBay 25 May 2020 (the WARNINGS here do not matter, the listing was successfully revised and updated on that date)
Line Number,Action,Status,ErrorCode,ErrorMessage,Code,Message,ItemID,ReferenceID,ApplicationData,StartTime,EndTime,AuctionLengthFee,BoldFee,BorderFee,BuyItNowFee,CategoryFeaturedFee,CurrencyID,FeaturedFee,FeaturedGalleryFee,FixedPriceDurationFee,GalleryFee,GiftIconFee,HighlightFee,InsertionFee,InternationalInsertionFee,ListingDesignerFee,ListingFee,PhotoDisplayFee,PhotoFee,ProPackBundleFee,ReserveFee,SchedulingFee,SubtitleFee,CustomLabel,PrivateNotes,BasicUpgradePackBundleFee,ValuePackBundleFee,ProPackPlusBundleFee,SellerInventoryID,CrossBorderTradeNorthAmericaFee,CrossBorderTradeGBFee,RefundFromSeller,TotalRefundToBuyer,CorrelationID
2,Revise,Warning,"""17520|21920200|21920200""","""Warning - Some of the Post To locations provided are not valid for this site. They have been dropped from your listing.|<InternationalShippingServiceOptions>||Warning - Return Policy Attribute returnDescription Not Valid On This Site|returnDescription||Warning - Return Policy Attribute RefundOption Not Valid On This Site|RefundOption|""",RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_STANDARDS_NOT_MET,"Offer up to a 1-day handling time to get Top Rated Plus benefits, which include 10% final value fee discounts, Top Rated Plus seal, and a boost in Best Match|Free postage is required to qualify for Fast 'N Free, which can increase your sales by up to 11%.|Same day or 1-day handling time along with free postage improves your chances to qualify for Fast 'N Free, and increase your sales by up to 11%.|For listings in this category, we recommend uploading 3 or more photos, which may increase your chances of selling by 4%. (Percentage is based on the rates of selling with varying number of images in this category. Actual results may differ and sale is not guaranteed.)",151166009555,,,2013-11-14T03:57:49.000Z,2020-06-14T03:57:49.000Z,0.0,0.0,0.0,0.0,0.0,AUD,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,RB10000,,0.0,0.0,0.0,,,,,,,
EXACT same file uploaded today 5th July 2020 (i.e. copy of above upload extract from May 25 2020) your upload ref number 1026225692- NOW FAILED! Failure message below:
Line Number,Action,Status,ErrorCode,ErrorMessage,Code,Message,ItemID,ReferenceID,ApplicationData,StartTime,EndTime,AuctionLengthFee,BoldFee,BorderFee,BuyItNowFee,CategoryFeaturedFee,CurrencyID,FeaturedFee,FeaturedGalleryFee,FixedPriceDurationFee,GalleryFee,GiftIconFee,HighlightFee,InsertionFee,InternationalInsertionFee,ListingDesignerFee,ListingFee,PhotoDisplayFee,PhotoFee,ProPackBundleFee,ReserveFee,SchedulingFee,SubtitleFee,CustomLabel,PrivateNotes,BasicUpgradePackBundleFee,ValuePackBundleFee,ProPackPlusBundleFee,SellerInventoryID,CrossBorderTradeNorthAmericaFee,CrossBorderTradeGBFee,RefundFromSeller,TotalRefundToBuyer,CorrelationID
2,Revise,Failure,"""17520|21920200|21920200|12511|21916215|21917137""","""Warning - Some of the Post To locations provided are not valid for this site. They have been dropped from your listing.|<InternationalShippingServiceOptions>||Warning - Return Policy Attribute returnDescription Not Valid On This Site|returnDescription||Warning - Return Policy Attribute RefundOption Not Valid On This Site|RefundOption||Error - A postage service is specified more than once. Select a different postage service or remove the duplicate service.||Warning - Your previously selected postage service has been changed/removed and mapped to the suggested postage service.||Error - Please select an international post to location.|""",RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_FIELD_VALUE_MISSING|RECOMMENDED_STANDARDS_NOT_MET,"Offer up to a 1-day handling time to get Top Rated Plus benefits, which include 10% final value fee discounts, Top Rated Plus seal, and a boost in Best Match|Free postage is required to qualify for Fast 'N Free, which can increase your sales by up to 11%.|Same day or 1-day handling time along with free postage improves your chances to qualify for Fast 'N Free, and increase your sales by up to 11%.|For listings in this category, we recommend uploading 3 or more photos, which may increase your chances of selling by 4%. (Percentage is based on the rates of selling with varying number of images in this category. Actual results may differ and sale is not guaranteed.)",151166009555,,,,,,,,,,,,,,,,,,,,,,,,,,,RB10000,,,,,,,,,,,
ERROR MESSAGAE IS: Error - Please select an international post to location.
What has changed between 25 May and now in this regard. Note that both uploads are EXACTLY THE SAME, the first succeeding on 25 May 2020, the second exact copy failing today 5 July 2020.
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