Regards,
jasmen@ebaywrote on the Weekly Chat 8-11-21: "I understand you'd like the main Hub page to update the Unsold count when you've relisted some or all of your unsold items; rather than having to go in and delete them out. I know the Seller Hub team always appreciates getting feedback from our members, so I'd encourage you to share this info with them via the Comment link that can be found in the upper right corner of the screen in the Hub. I'm also going to pass this feedback on to them directly.
In the meantime, I have a work around that may help. It's not on that main page but if you click into the Listings section of the Hub, and then Unsold > All Statuses drop down menu, you can select either 'Relisted' or 'Unsold and not relisted'. I'll also include a screen shot of that below and I hope it helps with tracking unsold info for now."
Thanks for trying Jasmen but none of the choices on that pull down menu are what I am talking about. Also, I tried one setting and it is NOT made in to the default for display on the Listing tile so all this does is add more steps for no desired result. THE choice needed is "Unsold and NOT Relisted", meaning if 10 items go Unsold the display number is 10. If I relist 7 of those 10 then the display number for Unsold and NOT Relisted" automatically changes to 3.
I have used the Comments links on MANY occasions over the years on MANY issues to no avail. I included the screen shot on the chat today which we can NOT do on the Comments link ... no offense, but if you guys had trouble understanding what is needed for that Unsold file to work correctly how is the programming group going to "get it" if all I do is explain what is needed???
This is very simple, the Unsold file display number says 5 (like the pic below and on the Chat today) then when you open that Unsold file there better be 5 items in there ... there are not because they were Relisted ... so the 5 should change to 0 ...
Hey @mr_lincoln it looks like velvet@ebay was working with you on this. She's already looped in the correct teams to get your feedback in the right place!
jasmen@ebay wrote:Hey @mr_lincoln it looks like velvet@ebay was working with you on this. She's already looped in the correct teams to get your feedback in the right place!
I'm sorry jasmen@ebay , I got you two new ladies confused, my apologies. And thank you velvet@ebay for looping the correct team in to this issue ... I created this post because I was not convinced you completely understood the issue since the "workaround" provided was no work around at all ...
