cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unify the buyer names

It is maddening that the seller view shows me a full name of my buyers but the messaging view gives me their username. I get a lot of messages from my buyers and I need to go in their profiles when I need to figure out who is messaging me. 

 

How about link a convo into the sales page so I am one click from a conversation. 

 

Thank you!

Message 1 of 3
latest reply
2 REPLIES 2

Unify the buyer names

On my seller hub page it shows both the real name and the user name right next to it.

Message 2 of 3
latest reply

Unify the buyer names


@andrew_glasswright wrote:

It is maddening that the seller view shows me a full name of my buyers but the messaging view gives me their username. I get a lot of messages from my buyers and I need to go in their profiles when I need to figure out who is messaging me. 

 

How about link a convo into the sales page so I am one click from a conversation. 

 

Thank you!


Hi @andrew_glasswright! There is a difference between those using Seller Hub and those who aren't. Those in the Seller Hub see both their buyers name and username as @richard1rst noted. I'll pass this feedback on for those sellers that aren't using Seller Hub though. Thanks!

Velvet,
eBay
Message 3 of 3
latest reply