04-04-2022 03:53 PM
It is maddening that the seller view shows me a full name of my buyers but the messaging view gives me their username. I get a lot of messages from my buyers and I need to go in their profiles when I need to figure out who is messaging me.
How about link a convo into the sales page so I am one click from a conversation.
Thank you!
04-05-2022 12:43 AM
On my seller hub page it shows both the real name and the user name right next to it.
04-06-2022 09:42 AM
@andrew_glasswright wrote:
It is maddening that the seller view shows me a full name of my buyers but the messaging view gives me their username. I get a lot of messages from my buyers and I need to go in their profiles when I need to figure out who is messaging me.
How about link a convo into the sales page so I am one click from a conversation.
Thank you!
Hi @andrew_glasswright! There is a difference between those using Seller Hub and those who aren't. Those in the Seller Hub see both their buyers name and username as @richard1rst noted. I'll pass this feedback on for those sellers that aren't using Seller Hub though. Thanks!
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