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Setting up a sales promotion

Why do some items get ignored (price is not reduced) when setting up a sales event with markdown, even though the items have been ticked and are not already on sale?

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Setting up a sales promotion


@themoviepeople wrote:

Why do some items get ignored (price is not reduced) when setting up a sales event with markdown, even though the items have been ticked and are not already on sale?


Hi @themoviepeople! I'll include the following link here where you can go to learn more about Markdown sales in general, but there are a few reasons they can be skipped. To start with: 

 

  • Only fixed price listings can be discounted.
  • Discounts must be at least 5% of the item price and cannot be more than 80% of the item price. 

Items may also not be included in a sale if they fail one of the discount checks. To find out which of your items were included in a sale, on the Promotions manager dashboard, find the Sale that you’re interested in and choose Report from the Action dropdown or click the Active link in the status column. Some of the reasons they could've been skipped are that they were already discounted, price, markdown exceeded or didn't meet the minimum and maximum discount allowed, or your minimum price put your item price below eBay's minimum listing price for the site. 

 

Having said that, items that have been skipped during markdown will be re-evaluated for inclusion in the sale on a daily basis unless you choose to uncheck the Include skipped items when they qualify checkbox on the review page. I hope that helps!

Velvet,
eBay
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