Questions about Time away

[superpsychme]

So I went on vacation mode about a week ago and set it for Dec 7th while allowing sales.  On the 3rd I made 2 sales and 1 sale on the 5th. On the 5th I bought labels for all 3. I then changed my vacation status to Dec 9th. I had an additional (4th) order come in before I changed it to the 9th. Haven't bought a label for that yet. What is my time limit with the first 3 orders before my acct gets hurt? Since I bought labels does that automatically negate the vacation settings and I have to get the orders out before my handling time of 2 days or Is it still the original deadline of the 7th before the 'timer' starts? Maybe, if I'm very lucky, it's all fine and I can ship everything out the 9th or 10th? Lastly, does that 4th orders time limit for delivery change because I moved vacation time up to Dec 9th from the 7th after the order was placed? Sorry for all the questions but I was banging my head merely attempting to get a rep to understand the issue. Thanks so much for any help!

[shipscript · Accepted solution]

@superpsychme 

https://www.ebay.com/help/selling/selling-tools/time-away?id=5137

The Time Away feature will extend your handling time by adding on to your normal handling time, and as long as you ship and obtain a tracking number by the handling-time deadline that was in place at the time the buyer purchased, you should be OK for on-time shipping. However, on-time shipping does not mean paying for a label before the handling deadline and then shipping at a later date after the deadline.

The transit times are estimated by eBay, and are not under your control, although increasing or decreasing your handling time will affect the estimated delivery date shown to the buyer.

So, as long as you actually ship all four items before the end of your handling time that was in place at time of purchase (Dec 7 plus your standard 2 day handling), those should not impact your metrics. 

Shipping items within your Time Away period will not affect your Time Away settings. You will still need to turn off those settings manually.