12-14-2022 07:32 AM
I would like to know why I can't use in edit descriptions, Find and replace HTTP/HTTPS anymore? Ever since Ebay has changed it's bulk edit tool I have not been able to use Find and replace of HTTP/HTTPS anymore. I have called, messaged customer service, talked to several higher ups in IT and everyone that I have talked to has said that it will and should be available to sellers just as it was in the older tool. But here I am several months later and still I can't and don't have the ability to edit descriptions, Find and replace HTTP with HTTPS. I've become so frustrated with Ebay lack of concern for it's sellers that I'm ready to just take all my items down and switch platforms, I would like to know if any other sellers on this platform has been experiencing the same issue?
12-14-2022 10:06 AM
Unfortunately, the new bulk description editor is not at all like the old tool.
The new tool can not accept HTML, and thus is incapable of finding underlying hard-spaces or HTML entities or attributes. The frustrating new bulk editor has very marginal usefulness to sellers.
Normally, I would recommend making bulk HTML edits using the Active Content Editor. But I didn't find any active listings under this ID that contain HTTP.
12-14-2022 11:26 AM
Thanks for your reply, I'm going to keep after Ebay IT department till they fix it for us, thanks again for your input.
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: