ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
@wastingtime101 wrote:
There was a page from eBay Dev that was a comprehensive resource about images in listings.
https://developer.ebay.com/devzone/merchant-products/catalog-best-practices/content/images.html
The page is now gone and while I can access a version of it from the internet archive, the archived version is missing photos and formatting.
I posted this link pretty much any time somebody came to this board asking questions about photo requirements. The general eBay help pages do not have that kind of info - not even about image size.
Can you get this feedback to the eBay Developer team and ask if they can restore this page? Or is there a newer version of the page that I haven't found yet?
velvet@ebay or maybe @shipscript can help?
Hi @wastingtime101! I don't know of any direct contacts with that program but I'll see what I can find out.
Does this page contain the information you had before?
Here is my own contribution:
Zoom and supersize depend on the size of the original photo you upload to eBay.
If the longest side of your photo is:
- under 500 pixels, eBay will reject the photo. A larger photo can be made too small if you crop with eBay's editor.
- under 640 pixels (500-639), neither supersize gallery nor zoom magnifier is available. The static photo may be displayed as small as 300 pixels.
- under 800 pixels (640-799), a supersize gallery will be available, but there will be no zoom magnifier.
- up to 1600 pixels (800-1600), both supersize gallery and zoom magnifier will be available.
- over 1600 pixels, eBay will shrink the master image to 1600 pixels and the above will apply.
If you have used the "self-hosting" option, or use external listing software, and your externally-hosted photos failed to transfer to eBay hosting, then the zoom magnifier will not be applied, even if your photos are large enough.
