Keep getting error after upload of file exchange template
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‎08-24-2017 03:41 PM
I am trying to list over 100 products but before i go ahead and put them all in, i am doing just one product at a time as a test
i kept following directions and i keep getting error.
"Error - You have entered invalid start price or Buy It Now price.|"
all my products are Fixedprice not auction style
i put first start price and buy it now price $1000
i got error
i thought i might need only one field filled not both
i tried filling only buy it now field. also error
i tried start price only. again failed/and error
can someone check out what am i doing wrong? is there something wrong with my fields?
i dont know whats wrong
Keep getting error after upload of file exchange template
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‎08-25-2017 03:25 AM
We here can not see into your execution file. Only eBay can do this. So all we can do is to look at your csv file (if you post a screen shot of it), or ask you questions.
What is the exact text of your Format column? Use FixedPrice (no spaces).
Start price by itself should work fine (barring any eBay glitches).
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Keep getting error after upload of file exchange template
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‎08-25-2017 09:42 AM
@antiqueshop-12 - Thank you for posting on this Community Board thread.
I'll be happy to provide you with some insight on the error you are getting.
As @dollybeauty stated. If you are using FixedPrice format, you only need StartPrice. BuyItNowPrice header is only used when you are listing an Auction style item.
I appreciate you testing just the StartPrice. You shouldn't be getting an error on this.
If you would like the Community to help with this. Please provide a screenshot of you file. You can hide your listing and payment details in the screenshot.
If you want to send my team a copy of your file or provide us with a upload reference number, we can further assist you on this.
Please feel free to contact us through our phone lines or contact us through turbodata@ebay.com.
Thank you again.
Sincerely,
mykal@ebay
eBay Support
