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I reported a user and they keep modifying their negative feedback

Anonymous
Not applicable

I'm looking to have a eBay User that keeps harassing me over the fact they did not read to be terminated from eBay.

 

For your information,

 

This user sends me dumb questions asking me if the device I sell doesn't have a lock on it. I say yes it does due to restore screen.

 

Then this user proceeds to harass me at 12:30 AM for no apparent reason whatsoever over the phone being locked when he had 3 weeks to reply about this and he never once did, and this user also continues to modify their negative feedback and making false claims.

 

I have reported this nasty user to eBay and I wonder what I have to do now after this. This is affecting me as a business and I fear not so much for myself, but for other sellers as well.

Message 1 of 11
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10 REPLIES 10

I reported a user and they keep modifying their negative feedback

If that buyer reports the feedback he received, you're the one who'll get a feedback misuse ding.

 

Are you aware that sellers can ONLY leave positive feedback with positive comments? 

 

As for the buyer, add him to your BBL so he can't buy from you any more and ignore any messages he sends.

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 2 of 11
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I reported a user and they keep modifying their negative feedback

Those replies, ouch. Reading those isn't going to get any more buyers. Perhaps you can self report them for removal. And you're trying to get them terminated?

Message 3 of 11
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I reported a user and they keep modifying their negative feedback

Anonymous
Not applicable

I already got what I needed so thanks anyway. The other two are just asking for trouble and obviously side with buyer.

Message 4 of 11
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I reported a user and they keep modifying their negative feedback

I might have misworded that. YOUR feedback and replies were not called for.

Message 5 of 11
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I reported a user and they keep modifying their negative feedback

You are not allowed to leave negative words within a positive feedback.  Yes,you are the one who is violating eBay rules.  That member can report you.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 6 of 11
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I reported a user and they keep modifying their negative feedback

The other two are "just asking for trouble"? Did you mean the two others who responded to your message? 

And, sorry, eBay does not remove anyone on the basis of a single complaint.

 

Message 7 of 11
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I reported a user and they keep modifying their negative feedback

Anonymous
Not applicable

maybe not over a single compliant but repeated attempts will

Message 8 of 11
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I reported a user and they keep modifying their negative feedback

The other guy did the same thing, what are you talking about? I was fortunate enough to get it removed so that's why I'm not talking to him, so get your facts straight dude.

Message 9 of 11
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I reported a user and they keep modifying their negative feedback

We are not siding with the buyer.  We are just pointing out that you too are violating the rules.  You have left more than one positive feedback for your buyers with non-positive words.  This is a violation of the rules.  You are worried about what the buyer is doing, but what you are doing is wrong too.  2 wrongs don't make a right is what I've always been taught.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 10 of 11
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I reported a user and they keep modifying their negative feedback

Hi everyone,

This thread has been closed.

Thank you for understanding.

Message 11 of 11
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