10-29-2020 06:59 PM
Anyone else have their drafts disappear on the iOS app after the last update? Mine are completely gone and I exclusively use the app to add the photos to my listings. Now I cannot complete any of my drafts. I am so frustrated!!!!
10-30-2020 02:20 PM
@juicyjello wrote:Anyone else have their drafts disappear on the iOS app after the last update? Mine are completely gone and I exclusively use the app to add the photos to my listings. Now I cannot complete any of my drafts. I am so frustrated!!!!
Hello @juicyjello ,
Without knowing when you created your drafts, I do know that if you do not access or modify a draft within 30 days since last touching the draft, it gets deleted. This may not be your situation but I hope you find this helpful knowledge.
Also, if there was something in your drafts that were not compatible with the new update, this might have erased or hidden your drafts. If you use a computer to log into eBay.com and go to your drafts, and they are there, this would prove my idea. Try logging into your account using a computer and check out if the drafts are there.
eBay Customer Support
11-07-2020 03:17 PM
I have the same problem. In the latest iOS update, there is no option to see drafts. I just created 3 drafts today, and cannot find them to add photos. I also haven't received a notification when I tried adding from my phone on my laptop.
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