tracking delays

[lilietalex1]

Hi! I'm waiting for a refund, Ebay system indicate item in transit but postal services indicate item was delivered yesterday... i'm waiting my refund and cannot take any action.... is it normal ?

[kensgiftshop]

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@lilietalex1 wrote:

Hi! I'm waiting for a refund, Ebay system indicate item in transit but postal services indicate item was delivered yesterday... i'm waiting my refund and cannot take any action.... is it normal ?

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Was it delivered yesterday?

If tracking shows the item was delivered, they won't refund.

[whattheactualfox]

So my question here is that did you not receive the item? Or did you get it but you cannot refund because of what ebay says?

[reda3615 · Accepted solution]

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@kensgiftshop wrote:

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@lilietalex1 wrote:

Hi! I'm waiting for a refund, Ebay system indicate item in transit but postal services indicate item was delivered yesterday... i'm waiting my refund and cannot take any action.... is it normal ?

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Was it delivered yesterday?

If tracking shows the item was delivered, they won't refund.

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If it was delivered yesterday @lilietalex1 the seller has today and tomorrow to refund.

If tracking shows the item was delivered, and they won't refund, contact eBay to force a refund.

Click "Contact eBay on Messenger" at Facebook here and leave your name, email, zip code. Then ask eBay to review the tracking, to get your refund.