incomplete order

[hum_95]

.Purchased something missing parts.  Have tried numerous ways to contact seller.  Would like to speak with real person at EBAY customer service.  Is this possible?

[kensgiftshop]

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

[soh.maryl]

Most situations like yours do not require that you speak with anyone at eBay.

Just open the NAD case and follow the directions given by the other responder.

After that, please take the time to read the MBG.  That way, you will know exactly what to do if/when this happens again.