12-25-2023 03:27 PM
Please HELP!!
The shoes I received were not the shoes I ordered. The shoes I bought were size 12-Nike Air Max 1x Patta White 2022. What arrived were size 10 Air Jordan 1 MID Lucky Green/Black-Whte. Shoes went through the authentication center and were tagged correctly. The seller either transposed shipping labels or the authentication center did. Who do I contact for mistakes made at the authentication center?
12-25-2023 03:38 PM
I answered with the same response on your other same post. You have purchased an item on a platform that offers a money back guarantee, so you have nothing to worry about. Just follow the procedures for a return. Go to your purchase history and select the shoes. Mark it as item not as described, which is the option you need to select, and they weren't so it's correct. You only get one chance at opening a return case so take your time and choose this option. Seller will have to send you a return label and then all you have to do is print the return label and ship it back before the time period ends. Very simple and you will receive a full refund. Best of luck to you....