Pending Return Case

[edtetnat]

Ebay is waiting for me to respond to an email the sent to me about what a seller stated was the issue. How do I reply the email since there is no way around it to send them a response 

[mtgraves7984]

So, you are the buyer and you've received a message? Have you opened a Return request? More info, please...

[ma-647837 · Accepted solution]

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@edtetnat wrote:

Ebay is waiting for me to respond to an email the sent to me about what a seller stated was the issue.

How do I reply the email since there is no way around it to send them a response 

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You can ignore that message: eBay is waiting for more information from the seller, not from you.

eBay unintentionally sent a copy of that message to you @edtetnat but it was meant only for the seller.