How to change tracking details for a pending return

[daniemali_1]

I need help with updating tracking details for an item that needs to be returned. The label created by eBay was for FedEx ground shipping and the item needed to be returned via FedEx Freight due to its weight.  The seller offered to have another freight company called Frontline Freight to come and pick up the package. Im now getting emails from eBay saying I have a few days to ship my item but the item is already on its way. eBay is still tracking the FedEx Ground label and I now want to make sure I get my refund so I tried to update the tracking details but I can't seem to find any options to change the return tracking information. Checked all of the FAQs on eBay and can't seem to find an option that works. Any help would be greatly appreciated. Thanks in advance! 

[teth_1615]

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@daniemali_1 wrote:

eBay is still tracking the FedEx Ground label and I now want to make sure I get my refund so I tried to update the tracking details but I can't seem to find any options to change the return tracking information. 

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eBay removed @daniemali_1 the page for buyers to update their return tracking details.

Instead, leave a private message here to give eBay your new return tracking details.