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Why can’t I get ebay to help me with my return 

Message 1 of 6
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5 REPLIES 5

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What are you needing help with?

Whats the reason for the return?

What have you done so far?

Have a great day.
Message 2 of 6
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@justgobaby_4 wrote:

Why can’t I get ebay to help me with my return 

 

[On Sep 1st] it’s been 11 days and [my return is] still not delivered

 

They said I would have to wait until September 4th so I did and nothing works 


No you didn't, as today is only Sep terd? And Sep 4th is exactly 14 days, as Sep 1st was 11 days.

 

IF YOU USED AN EBAY RETURN LABEL eBay waits 14 calendar days (including weekends and holidays e.g. Labor Day) for it to just go baby 4 @justgobaby_4 the seller, then even if it is delayed or undeliverable you will get this email

 

Has the seller refunded you?

We've notified the seller to issue a refund if the item was delivered.

If you haven't received it, you have until [date in 10 business days] to ask us to step in and yell.

 

And when you say no, you will get your refund.

Message 3 of 6
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Thank you so much the return was sent the August 17 and it’s now September 4th I have not received a email from ebay. So my next question is how do I get them to help me. Thank you so much for your time to explain how things work 

Message 5 of 6
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Does tracking show the return was delivered?

Have a great day.
Message 6 of 6
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