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Getting my refund

Im trying to get my refund from a purchase i sent back. I cant get ahold of ANYONE on Ebay to take care of this issue. 

Message 1 of 3
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2 REPLIES 2

Getting my refund

Did you just send it back, without opening a case against the seller?

 

If you didn't follow the proper eBay procedures, you may be out of luck.

 

Please provide more details regarding exactly what steps you took.

Message 2 of 3
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Getting my refund

Follow the tracking record and see if Seller has received it. Contact Seller, a refund needs to be issued no longer than 48 hours or two business days from time of item delivered. Seller might stop refund due to item being damaged. But you'll get a message from eBay if that happens 

 

This is how to contact eBay

 

Open an eBay page 

Top left corner, click on 'help & contact'

Click on 'buying'

Bottom of the page, left side, Click on 'returns and refunds'

Click on top of the page 'return an item for a refund '

Go to bottom right of the page, in very small print click on ' have us call you'

eBay will call you in 2-9 minutes 

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: