Hi everyone! Thanks for joining us for the Weekly Chat with eBay Staff. We don't have a specific topic this week, so feel free to share any general buying or selling questions you may have!
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@go-bad-chicken wrote:
eBay sent out an email last week to sellers enrolled in Managed Payments titled "
Starting September 14, 2020: Streamlined returns process"
That email has a link within it that takes you to the page (see the link below) which explains the streamlined returns process.
Within the FAQ located on that page eBay states The cost of the label ..... will cost no more than the original outbound label if it was purchased on eBay.
I am a media seller. Myself as well as my fellow media sellers here on eBay have always had to always pay for USPS Priority Mail return labels when ever we have received a return although we used USPS Media Mail for the original outbound shipping leg to the buyer. Or that was the service that the buyer originally selected.
With this new language presented within the FAQs does that mean that media sellers who originally purchased USPS Media Mail for the outbound leg will now only have to pay eBay that same exact cost that we paid for the original Media Mail label, although eBay is issuing the buyer a USPS Priority Mail label for their return?
Do I understand this correctly? I ask because this if true would be a new and welcome feature for myself and my fellow media sellers here on eBay.
Hi @go-bad-chicken - that's correct, the cost of the label is no more than the original outbound label if the original label was purchased on eBay (emphasis added). That's where some people can get into trouble, if they use an alternate label provider.
Thanks!
@mobileman67 wrote:
My question is regarding the current Feedback UI/Layout. It's not a step forward in improving workflow. The main page and it's feedback "boxes" that scroll as you leave feedback are cumbersome at best. Also, why can we not delete feedback form cancelled transactions? You click the little X in the corner, but when the page reloads, they're right back in the mix.
The newest un-improvement is on the Print Label page, when you choose Leave Feedback on the particular item that you're working on, instead of taking you to the feedback for that particular item, it now takes you to the general pool of items waiting for feedback. This is not helpful, or efficient.
Are there any plans to address any of these issues?
Thanks and cheers,
Hil
@mobileman67 I'm not aware of any updates coming to these pages / features, but I'm happy to pass this along!
@southern*sweet*tea wrote:
I have a listing question.
I have a large lot of choral sheet music. Some are Negro spirituals, most written by Jester Hairston, with some signed by him. (I'm keeping the autographed ones. I have Don Neuen, too for those knowledgeable about gospel music) I met Mr. Hairston at a choral competition back in the early 1980s and he signed them for me. Wonderful, kind and humble man he was.
There is no other way to describe these other than Negro spirituals. They were written by a black man. If I mention "Negro spirituals" in the title, will I be violating the offensive material policy? I know sellers have had legitimate Martin Luther King items removed for violating this offensive policy, and I don't want to bother listing my music if I'm just going to get slapped down.
Thanks!
@southern*sweet*tea that's a really neat personal story about these items! I love hearing interesting history behind an items origin, like how you got the autograph 🙂
The word "negro" is allowed if it is in the actual title of a book, movie, or movie poster. Beyond this the word shouldn't be used in a listing title or description. You can describe it as Spiritual music and put the name of who wrote the song in the title, however.
