- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 01:13 AM - last edited on ‎12-10-2020 08:31 AM by kh-ornesh
I don't know if this is an ebay issue, but when I get on a seller items for sale, I cannot scroll down the page. Frustrating.
Solved! Go to Best Answer
Accepted Solutions
when I get on a seller items for sale, I cannot scroll down the page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 06:12 AM
Try another browser as a test. If the page loads properly, go back to your original browser and delete your browser cache and possibly eBay cookies.
when I get on a seller items for sale, I cannot scroll down the page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 06:12 AM
Try another browser as a test. If the page loads properly, go back to your original browser and delete your browser cache and possibly eBay cookies.
when I get on a seller items for sale, I cannot scroll down the page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 06:29 AM
It worked on the other browser and when I cleared the cache on my main browser, went back to the page...it still did not work.
when I get on a seller items for sale, I cannot scroll down the page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 06:51 AM
Make sure you are clearing your cache completely -- some browsers default to clearing in the last 24 hours or the last week only. And then try deleting your eBay cookies individually.
Otherwise, try disabling add ons and extensions. In some cases, an overly aggressive ad blocker can cause problems.
when I get on a seller items for sale, I cannot scroll down the page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 08:13 AM
Yes, by shutting off my ad blockers, that did the trick - thank you sir!
when I get on a seller items for sale, I cannot scroll down the page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2020 08:21 AM
You are welcome -- glad to hear that worked.
You may be able to selectively disable your ad blocker on certain pages, so that you do not need to totally disable it everywhere.
Of course if you can figure out which rule (if it is a custom rule rather than part of a subscription list) is causing that problem and remove or alter that rule, things may work again.
