returned cant open

[maynocru5]

i have a many day to tried a make returned but is imposible

[eburtonlab]

What happens when you try to start a return? What is the reason for the return? When did you receive the item?

[wastingtime101]

Did you follow the instructions here @maynocru5 ?

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041