02-09-2023 10:17 AM
02-09-2023 10:46 AM
You got that error when searching using the eBay app?
Do you get the same error if you use a browser rather than the app?
Make sure you have the latest version of the eBay app for your operating system; old versions of the app are subject to odd errors.
02-09-2023 04:51 PM
Yes, I am searching using the Ebay app on a Iphone I do not get the error using a browser. I have deleted the app and downloaded it again and also install any updates when they are available. This has been going on for many months.
02-09-2023 05:16 PM
I have deleted the app and downloaded it again and also install any updates when they are available.
That should be the case, but it is not necessarily always. What version are you using? There are situations that can prevent the app from updating automatically. If you uninstall the eBay app, restart your device and then install the app from the App Store, that should get you a clean install of the latest version.
For iOS app help you may want to post on the iOS app board -- there are actual eBay employees that read and respond there that may be able to offer specific help.
https://community.ebay.com/t5/iOS-App/bd-p/iosapp