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item return

can not get item not recieved to work,just keeps saying oops technical error,this now seems deliberate to stop  you trying to get a refund,for goods not sent. no wonder people are leaving ebay in droves

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item return

With all due respect, it's a leap to think it's deliberate. Give it some time and try again later. Good luck.

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item return

Are you using a desktop browser?

 

Try using the eBay app, if possible to start the "item not received" case -- I seem to be able to get farther along in the process using the app than when using a desktop browser. Using a recent order, I get to a "Your item may still be on its way" message rather than the "Technical hiccup" message I get using a desktop browser.

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item return

Is there any tracking proving the item is on its way? 

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