The eBay Community

Buyer Left Negative Feedback Without Providing Proof of Wrong Item

The buyer reported receiving the wrong item but is unable to upload a photo for verification. Without the image, we are unable to confirm the issue or proceed with a resolution. The buyer has also left negative feedback.Kindly advise on how to procee...

Seller doesn't accept returns for this item

I ordered a laptop charger that a seller listed as having only been used for a week. When it arrived it made a rattling noise like there was broken plastic inside and there was a smooth spot on the side they didn't show in photos that looked like the...

Energy Drinks

I have some Bang Energy Drink cases that are past the “best by date”. Can these be listed if I share the information in the listing and provided images of the date in the listing?

SEARCH Result Inconsistencies when SORTING

Can anyone explain why the number of results in a search change depending on how the results are sorted?You can see it for yourself easily. Do a specific enough search so it doesn't give you thousands of results, for example, search "Concert Recordin...

Broken Item Upon Arrival

If 2x glass items were safely packed and shipped, but one of them was completely shattered upon arriving to the customer, am I responsible for a full refund, partial, or none at all? It seems legitimate, and I want to take care of my patrons, but I a...

Commission on sales tax? Rediculous

Much to my surprise (being a long time ebayer- 20 + years), I just realized they are charging commission on the sales tax the buyer paid. Why should I have to pay a commission on something that wasnt mine? Im not collecting or keeping the sales tax. ...

Seller transaction fee

I have seen a number of complaints about transaction fees. After being actively selling the past few weeks I have learned a little about transaction fees charged. The fact that the transaction fees are calculated on the buyers invoice including the s...

Just me or are the Item Specifics for earrings too much and not enough?

Most of the item specifics for other body-part jewelry (necklaces, bracelets, etc) make sense to me, but the Earrings one always takes me back to when I was primarily in clothes and how absurd the IS's were there, as in, programmed by someone who app...