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feedback issues

anyone else having issues with leaving feedback?  I keep getting the message " we ran into trouble, please refresh the page and try again".   That doesn't work.  It has been acting up for over 12 hours now and this isn't the first time this has occured.

Message 1 of 7
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6 REPLIES 6

feedback issues

I get a blank screen when I try to leave feedback from the seller hub.

 

 

 

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 2 of 7
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feedback issues

https://www.ebay.com/fdbk/leave_feedback seems to be working fine.
Message 3 of 7
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feedback issues

Yes, but I leave buyer feedback in bulk 2-20 at at time from seller hub. The link you provided does work in a pinch, but I want the screen where I can "randomly" apply feedback to my buyers. all at once.

 

Usually I check all the boxes and click the top leave feedback button - it doesn't work.
Also the Leave Feedback to the left doesn't work either
(see highighted photo)

 

 

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 4 of 7
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feedback issues

Here is the screen I get

 

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 5 of 7
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feedback issues

No ideas. Don't use seller hub.

I am noting that for me, blank pages or dead buttons and links like that are often a result of newer web technologies eBay is using that don't like, for example, my older Firefox 31 and Firefox 3.6.24 browsers - which make them browser related issues.

Maybe try another browser.
Message 6 of 7
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feedback issues

same thing "encountered a problem"

Message 7 of 7
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