08-01-2025 12:15 PM
Images randomly fail to upload while creating new listing
The error shows up in the browser console as:
Uploader: Error in file upload for fileName:XYZ.jpg
TypeError: Failed to fetch
net::ERR_CONNECTION_ABORTED or net::ERR_TIMED_OUT
This happens even on stable internet and normal Chrome browser.
Sometimes the first image box stays blurred and stuck.
Steps to Reproduce:
Go to create a new listing
Fill title and category
Click "Upload from computer"
Select 3–5 JPG images (~150–300KB each)
Randomly, 1–2 uploads fail with no retry or explanation
What I've Tried:
Cleared cache
Used different browsers
Tried on different networks
Same issue happens randomly
Request:
Please escalate this to the technical team managing the listing form uploader. The issue seems to be with the backend upload endpoint:
I am also attaching screen shot of dev console
08-01-2025 12:22 PM - edited 08-01-2025 12:22 PM
Click the ? icon on the bottom right corner of your listings page. Click the link to file a tech report. In the comments field, include a link to this Community post so eBay can see your steps & dev console info. Those reports go to the product developers - this is primarily a peer forum and while eBay does read it, there's no guarantee they'll see or look into your post here so take 30 seconds to file the tech report using the ?.