bulk edit for updating shipping not working - 5th post, in forums, with no response OR no solution?

[merzies]

PLEASE HELP:  I call customer service yesterday and on the line for almost 30 minutes with no resolution or ideas BUT was promised that rep would contact a different area to try and figure out what was going on AND they said they would probably call me back in 30 minutes or more.  OF COURSE, NOBODY CALLED BACK - nobody followed up - no system announcements (as I can see others are having the same problem) - no post under technical forums.  

It appears days ago ebay was doing some testing as I saw my listings showing my listing price with my shipping underneath my listing price (though it did not state anything about combined shipping or other shipping options) BUT a while after I saw this info it went away.  It was after this that I have had problems with bulk edit.  I also noticed that my "3 days" handling time was back to "1 day".

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from other borads & from this board 08-01-2017 03:49:11 PM, 08-02-2017, 08-03-2017, 08-04-2017

Hi, I've tried 5 times now.  I've tried in IE11 and Chrome ... I select all items and go to domestic shipping and put in the accurate info then click save and all I get is a red message "

Edit domestic shipping

Please provide the correct information in the highlighted fields."

I was doing this because a bunch of sellers have messaged me they are getting charged shipping on every item where I have (for years) charged only one S&H charge with all additional items free.  They called eBay and were told it was me not them.  Many of these are repeat buyers that now I only have one S&H charge

All of this started today though I have been getting sales fine.  I even suggested to delete the items in their cart and repurchase in case eBay was just having a glitch - no luck.  I will, for now, refund the extra S&H fees they are charged ...

[merzies]

from other borads & from this board 08-01-2017 03:49:11 PM, 08-02-2017, 08-03-2017, 08-04-2017

Hi, I've tried 5 times now.  I've tried in IE11 and Chrome ... I select all items and go to domestic shipping and put in the accurate info then click save and all I get is a red message "

Edit domestic shipping

Please provide the correct information in the highlighted fields."

I was doing this because a bunch of sellers have messaged me they are getting charged shipping on every item where I have (for years) charged only one S&H charge with all additional items free.  They called eBay and were told it was me not them.  Many of these are repeat buyers that now I only have one S&H charge

All of this started today though I have been getting sales fine.  I even suggested to delete the items in their cart and repurchase in case eBay was just having a glitch - no luck.  I will, for now, refund the extra S&H fees they are charged ...

[merzies]

from other borads & from this board 08-01-2017 03:49:11 PM, 08-02-2017, 08-03-2017, 08-04-2017

Hi, I've tried 5 times now.  I've tried in IE11 and Chrome ... I select all items and go to domestic shipping and put in the accurate info then click save and all I get is a red message "

Edit domestic shipping

Please provide the correct information in the highlighted fields.

I was doing this because a bunch of sellers have messaged me they are getting charged shipping on every item where I have (for years) charged only one S&H charge with all additional items free.  They called eBay and were told it was me not them.  Many of these are repeat buyers that now I only have one S&H charge

All of this started today though I have been getting sales fine.  I even suggested to delete the items in their cart and repurchase in case eBay was just having a glitch - no luck.  I will, for now, refund the extra S&H fees they are charged ...

[merzies]

Doesn't anyone from technical monitor this - I am not alone.  Today is day #8 that I can bulk edit domestic flat shipping cost for each additonal item without getting a red error messages not allowing me to update:  

Edit domestic shipping

Please provide the correct information in the highlighted fields."

[dollybeauty]

eBay is aware of the issue and working on it. Here is another post - https://community.ebay.com/t5/Technical-Issues/IMPOSSIBLE-EDIT-SHIPPPING-COSTS-IN-BULK-FROM-1-OF-AUG...

Heidi has responded and reported to the tech teams. The solution may be reported there, when available.