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‎07-18-2017 07:37 PM
Is anyone else having this issue with UPC code errors. (I am able to list now so I guess they finally fixed the spinning wheel when hitting the list button).
But now, on many items, it won't accept the UPC code for some items anymore!?! I have items that are actively listed and have sold with the same codes relisted and sold again many times. But now all of a sudden when listing, I get this error:
"It looks like there's a problem with this listing.
- MPN has an invalid value of "5000167217155". Enter a valid value and try again."
But these are the UPC codes that are on the boxes, same ones I have been using all along???
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‎07-19-2017 10:12 AM
OK after taking another swing at it, what I realized is that the error was on the MPN not the UPC. So I called eBay. Of course most cosmetics the UPC is the MPN. But I was told now that they have changed it so they don't want UPC codes put in the MPN space (even though in some cases they are one in the same). The rep mentioned using a "does not apply" in the MPN space, but it's not there in the drop down as far as I could see, so he just suggested to leave it blank. So for now, I gues that is it. *shrugs*
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‎07-19-2017 03:00 AM
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‎07-19-2017 04:07 AM
Using does not apply may work for now, but as eBay insists on use of it's catalog, that may not work for long. The error may be happening because the UPC for the Brand/MPN of your product does not match that in the eBay catalog.
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‎07-19-2017 09:47 AM
Thank you dollybeauty. But the strange thing is the codes have been working fine for over a year. This just started happening in the last few days. Maybe it has something to do with the listing problems fromt the past few days? Or did eBay do something their catalog in the last few days? But now that I recall, there was a similar problem with this a while back where it was just not taking any codes, but it was only happened for a day or two, then it was all ok again. I guess I should probably call eBay just to find out if this is a temporary problem like before or a new one they need to fix.
And yeah, I did read about a future update where eBay is eventually going to demand everyone use UPC codes. That's why I started addding them a while back. Not to mention it's kind of cool when I google items sometimes for research, I will actually see my listing pop up in the right side section or int the main search. Nice little advertising perk. 😄
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‎07-19-2017 10:12 AM
OK after taking another swing at it, what I realized is that the error was on the MPN not the UPC. So I called eBay. Of course most cosmetics the UPC is the MPN. But I was told now that they have changed it so they don't want UPC codes put in the MPN space (even though in some cases they are one in the same). The rep mentioned using a "does not apply" in the MPN space, but it's not there in the drop down as far as I could see, so he just suggested to leave it blank. So for now, I gues that is it. *shrugs*
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‎07-20-2017 02:06 AM
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‎07-20-2017 09:38 PM
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‎07-20-2017 09:41 PM
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‎07-21-2017 05:29 AM - edited ‎07-21-2017 05:33 AM
Programmers do not do data entry. Programmers are aware of syntax. Programmers are numbers based. What programmers type must be accurate. This is not the work of programmers.
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‎07-22-2017 08:49 PM
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‎08-13-2017 01:32 PM
Having the same problem. I added the upc's to my listings so I could list as NEW. They went through with no issue. When I relist they are rejected so I end up deleting and listing as USED. I'm sure it cuts down on sales since a lot of people click on new items only...
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‎08-13-2017 01:38 PM
Strange thing is, I am getting the message on random items in a multi-variation listing also, but only on re-lists. I thought it was a TL issue, but apparently not.
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‎08-15-2017 01:21 PM
@kimberleys_attic wrote:
Strange thing is, I am getting the message on random items in a multi-variation listing also, but only on re-lists. I thought it was a TL issue, but apparently not.
@kimberleys_attic and @joyce5114 I suspect you may be putting the same value in both the UPC and MPN fields. That's not allowed anymore.
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‎08-24-2017 06:03 AM
I am having the same issue where my listings will not relist because "MPN has an invalid value ..." messages on them all. I only use this field to differentiate between my listings. My items do not have "UPC" codes as I sell new fabric. Our industry uses collection names and a MPN from the fabric company. Anyone know of a way to overrride this error? I do not see "does not apply" as an option when I go to relist.
