I recently contacted ebay ,,,to change the new format back to the original and much better easier to use format ,,,,SEE below for the message I sent ebay ,,,,,I encourage all sellers ,,to contact Ebay ,and tell them that this new format is ,proorly designed ,and not seller or user friendly ,,,,They shoould get rid of it ,,,,or allow ,,the sellers to use the original format ,,,see below for my email to ebay and if anyone agress with me let me know Im sure I'm not the only one that finds this newer selling format poorly designed ,,and difficult to use and navigate ,
thank you for your help to change the format to the original version ,,
,,The new version ,,is really dreadful
and should be looked at again ,,before you change to this newer liating format
Frst of all with the new version you can't get all the information on one page ,,,With the original version ,you get all the items for sale ,,the purchases you made and the unsold items ,,ON ONE PAGE ,, ,,
It original format MUCH better and more consise and user friendly
With this NEW version ,you have to to go to the selling list ,and the unsold items list separately and go to another page ,,,It NOT good It take time and is not seller friendly .Its SO porrly designed, i just can't believe you came up with this version ,
,,,In addition the drop down menu for the description NO LONGER has the LINK ,on ebay ,"to see my other items " This is an important link so the lookers can access my other items when they read the description
,,If you do not have this additional link in the drop down menu the seller is going to loose customer s,,,,Its convenient for the buyers
and often when they read the description , the customer is more apt to t click the link to see my other items because its right there in the description ,,,,You REALLY NEED TO ADD THAT LINK IN ,,,,
You have to add that in ,,,
Also ,,,On the main newer format for the listing ,the "see the sellers other items " link is WAY to small ,,and difficult to see ,,This is true for for both the new format and the old format ,
You really need to make the "type much larger and more obvious to the buyers ,,Its WAY WAY too small ,
and you should add it in more than one place in the listing
The new version is also ,not good for another reason Its' way to long ( vertically ) ,,The format is endless
when you scroll ,,It BAD Its poorly done ,,,,,and poorly designed ,,
You should use the old version ,Or make it a option for the seller ,,,It much better ,,,Please ,tell the technical people ,,that if you want to make it better
Keep the older version ,, improve it and but keep it
The new format is just poorly conceived ,,and very poorly designed ,,
It not an improvement ,
Again ,It long winded ,and you cannot get all the information on one page ,
you really have to look at this newer format again ,,,,either get Rid of it or make it an option ,but allow the
you really have to look at this newer format again ,,,,either get Rid of it or make it an option ,but allow the
seller to access the older format ,,It mush easier to use for the seller ,,
please forward this email to the right people ,,......
Yours truly
Sandy
Sandy
trop52
In a message dated 5/4/2017 12:11:51 P.M. Eastern Standard Time, customerhelp@ebay.com writes:
Jo, C.
eBay Customer Service Representative
[THREAD ID: 1-113389306157]
In a message dated 5/4/2017 3:47:20 P.M. Eastern Standard Time, no.reply@ebay.com writes:
Thanks for your email - we'll get back to you soon
Hello ,
Thanks for contacting eBay Customer Service.We know you need to get your question answered quickly, and in most cases, you'll get a reply from us within 24 to 36 hours. But depending on the question you asked and how many other questions we have to answer right now, it might take up to 72 hours for you to hear back from us.It will slow things down if you send more than one message about the same issue. We'll answer as soon as we can.If you need to contact us about anything else, here's how:
1. Click "Help & Contact" at the top of most eBay pages.
2. Enter information about your issue, and then click the "Search" button. Alternately, you can click the "Contact us" button and choose the topic that best matches your question or concern.
3. You'll be given information about your question and the best way to contact us.
We appreciate your patience while we get you the answers you need.
Thanks,
eBay
eBay Document ID: 43633194009
