Special Attributes Error

[lost-lizard-trading-company]

What gives with the Special Attributes error message?:

"It looks like there's a problem with this listing.

• Special Attributes should contain only one value. Remove the extra values and try again."

This error appears sporadically.  Sometimes the listing tool allows you to list multiple attributes via checkbox.  This is the prefered and easiest method to list items which lend themselves to multiple attributes.  For example, items in the category Books may be signed, have a dust jacket, be a limited edition, be illustrated or a number of other characteristics.  These are all characteristics that I may wish to search on.

Recently, another iteration has been to have a one-at-a-time drop down menu--bad, not an efficient process.

But the worst glitch is the dreaded attribute error:  "It looks like there's a problem with this listing.

• Special Attributes should contain only one value. Remove the extra values and try again."

What is the use of the attributes, if you can only list one?  Why does this occur sporadically?  Why does the system get caught in the error when you are re-listing?

The attribute error should not occur.  If you must, apply a reasonable limit on the number of attributes that can be assigned. (Hint:  one is not reasonable.)

[tkinnebrew]

while relisting this morning we noticed that some of our attributes are gone from the listing.  we just wont list any more until the problem clears up...

[lakeway_treasure_hunter]

I've been trying to list a Men's Hawaiian shirt since last night.  There are only 2 item specifics, neither of which is size or size type, without which I cannot post.  My gf is also having a similar issue with skirts.

I'm particulary upset that A) there's nowhere to report such things (that I know of) and B) eBay never reports having technical difficulties.

[lakeway_treasure_hunter]

For the record, in case anybody searches for this topic and wonders what happened and what to do - it eventually got cleared up and day or so later. In the meantime I called and waited a surprisingly short time on hold, and was told by somebody in a very thick accent (offshore support) that they know about the problem. Funny it's never announced on the website... Anyway they confirmed what I suspected, that is you can manually add attributes by clicking on "Add your own item specific." The only catch is you have to know EXACTLY what to add, including exact spelling and (I think) capitalization in order for it to be meaningful in a normal search. My suggestion is to look at a previous listing to see exactly how it was worded.

[dollybeauty]

@lakeway_treasure_hunter

On most every eBay page, there is a link to 'Tell us what you think' or a link labeled 'Comments'.

You might see an icon on the right side of the page...

Use the bottom icon.

We have it on good authority, that these are actually being read by a human.