Sorry, we are experiencing a technical problem. Please go back and try again

[mythriftin57]

Sold item on ebay. Received message from ebay confirming , customers purchase. When I click on drop down or How would you like to respond I receive this notice from ebay "Sorry, we are experiencing a technical problem. Please go back and try again". Nothing I do seems to correct the problem. I'm at a total lost for what to do. thanks

[eburtonlab]

Make sure you are signed in to the same eBay account you sold with.

Find the transaction in your eBay account and go from there rather than using the email.