10-18-2021 03:22 PM
Hi,
When an order is moved from Awaiting payment to awaiting shipment, it is not removed from awaiting payment. Then when the order is shipped, it does not move from awaiting shipment to all orders.
in the past, when an order is shipped, it would no longer show up in awaiting shipment because it is no longer waiting to be shipped. this is an issue with the software we use to pull orders in. it is pulling in orders already shipped
11-26-2021 12:06 PM
this issue was resolved but came back 11/26/21
11-26-2021 08:14 PM
I second this statement. The issue has been a problem since 11/25/2021. My shipped items are staying under the need to ship category.
08-12-2022 04:43 PM
I just have 3 orders saying awaiting payment, but when you click it says no orders awaiting payment. It's just confusing