11-09-2017 11:20 AM
Anyone else seeing issues with the Ship by Date on seller hub today 11/9/2017? We offer same day shipping and handling if printed by 9am PST. Yesterday I noticed my records that were printed prior to cutoff showed up as ship by Nov 9 @ 12:59 PST. Today an order printed after cut off, so I would expect to see ship by Nov 10 @ 12:59 PST, but instead it shows ship by Nov 14 @ 12:59 PST. Sales have been a bit slow the last couple of days and I have a concern that maybe the buyer is not seeing the listing as same day shipping and handling.
11-09-2017 11:24 AM
There are multiple threads about this error. The time should be 11:59 PM not 12:59 AM which is one hour into the next day. Because it's pushing the ship deadline one hour into the next business day it causes even more havoc on weekends or weekends with holidays.
Also eBay's crack programmers set the Veterans Day postal holiday to Oct 10th despite the fact that it's been published in every corner of the county that the postal observance is Oct 11th.
So two bugs for the price of one this week only!
11-09-2017 01:12 PM
@regalcorp wrote:@Anyone else seeing issues with the Ship by Date on seller hub today 11/9/2017? We offer same day shipping and handling if printed by 9am PST. Yesterday I noticed my records that were printed prior to cutoff showed up as ship by Nov 9 @ 12:59 PST. Today an order printed after cut off, so I would expect to see ship by Nov 10 @ 12:59 PST, but instead it shows ship by Nov 14 @ 12:59 PST. Sales have been a bit slow the last couple of days and I have a concern that maybe the buyer is not seeing the listing as same day shipping and handling.
your concern about what the buyer can see is likely unfounded.
and you can see what the buyer can see. it's called ebay.com
11-10-2017 12:12 PM
I was having this issue, seems to be fixed as of this morning.