Seriously... Can you please fix the broken links spam that appear in Search results???

[gigafrost2]

I'm so fed up with trying to look for an item on eBay and there's billions of "listings" that lead to error pages when you click on them. It slows down my searching and wastes incredible amounts of time. This tends to happen a LOT with items that are in high demand and low supply (RTX 3080 GPUs, PS5s, etc.) I'm sure many of you know about this.

Is there any way to hide listings that have broken links? When I click an item I intend to actually try and buy said item, and there doesn't seem to be any solution that I can find. I feel that eBay really needs to have a system in place that simply deletes a listing from search results after an item is sold / the listing redirects to the error page. So tired of all the "We looked everywhere" backlink spam that clutters the website search results. People want to buy products, not spend hours looking through error pages!

[eburtonlab · Accepted solution]

eBay is not here; this is a user forum.

If you are coming across individual search results that lead to an error page, it is likely because eBay has removed the listing for a policy violation; if the item is currently in very high demand, the listing was probably removed because it was determined to be some sort of scam. In the case of high end graphics cards and new gaming systems, the listings almost certainly contained a disclaimer that the actual item for sale was an empty box or a picture of a product rather than the real thing.

eBay could remove those titles from the search results completely the way the listings are removed, but apparently chooses not to. At least this way users have some indication that something was actually removed, and can check on the seller's account to see if it is no longer registered.

[yekrahs25]

I sympathise, I'm giving up with ebay, its not individual listings, none of the category links work and if you are looking at an item and click on the nest of description, it goes no where, I'm guessing they've just turned lazy, make there money and long since given a **bleep** about any kind of service

[eburtonlab]

@yekrahs25 

What browser are you using? Mobile or desktop? Have you tried another to see if that makes any difference?

The problem with category links may be a browser cache or cookie issue. If the links work in another browser, try clearing cache and eBay cookies in the original browser.

Not all listings are optimized to display correctly in mobile format -- this can cause isolated issues. If all listings have the same problem, you are likely looking at some other problem.

I have not noticed a widespread problem viewing item descriptions on my desktop browser, mobile browser or using the eBay app. Once in a while I do find an isolated listing that does not display correctly. Sometimes refreshing the page can help; sometimes the problem is the way the original listing has been formatted by the seller.

[maccnc11]

I really don't have any problem with searching for items, my problem is with that POS  Sellers Hub, it doesn't function right, I can't delete Un Won items, and can't Mass List, have to list everything one at a time, because I don't use GTC, I end everything before the month is out, to get rid of the Watchers, I don't want watchers I want buyers, LOL  

[eburtonlab]

@maccnc11 

You may want to start a new thread on the Selling board for practical tips about using Seller Hub.

Taking steps to shed watchers is pointless and just makes it harder for actual potential buyers to find your items again. If watchers do not buy, simply ignore them.

[maccnc11]

Desktop Vista